Candice Brown
Albertville,AL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
13
13
years of professional experience
Work History
Account Coordinator
JST Corporation
Guntersville, AL
02.2024 - Current
- Asked appropriate open-ended questions to discover customers' needs and requirements.
- Prepared, filed and retrieved sales-related documents such as contracts.
- Updated internal databases with account information to maintain concise, clear records.
- Facilitated weekly status reports, project documentation and client billing.
Inside Commercial Sales
Giant Resource Recovery
Attalla, AL
09.2016 - 08.2023
- Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals.
- Presented bids and contracts for potential clients to review during meetings.
- Attended training sessions on sales skills, product knowledge, technical information, as well as company policies and procedures.
- Provided day-to-day support for over 30 accounts by answering inquiries, checking availability of products and corresponding with customers via email.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Assistant Store Manager
JACK'S FAMILY RESTAURANTS INC.
Southside, AL
03.2011 - 08.2016
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Education
High School Diploma -
Cherokee County High School
Centre, AL05.2013
Skills
- Account oversight
- Research expertise
- Troubleshooting and problem resolution
- Order Management
- Account Management
- Data Entry
- Inventory Management
- Documentation and Recordkeeping
I am currently learning Spanish in my down time.
As a mother, I do not have many hobbies but I do like to learn new things and I am currently learning to speak Spanish.
Timeline
Account Coordinator
JST Corporation
02.2024 - Current
Inside Commercial Sales
Giant Resource Recovery
09.2016 - 08.2023
Assistant Store Manager
JACK'S FAMILY RESTAURANTS INC.
03.2011 - 08.2016
High School Diploma -
Cherokee County High School