- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Cooking
- Knitting and Crocheting
- Avid Reader
- Music
- Swimming
- I enjoy cooking for friends and family gatherings
Candice Burks
Cincinnati
Summary
Dynamic Assistant Store Manager with a proven track record at Jimmy John's, excelling in strategic problem-solving and customer service. Enhanced workflow efficiency and drove sales growth through effective inventory control and team leadership. Committed to fostering strong customer relations and optimizing store operations for exceptional service delivery.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Jimmy John's Gourmet Sandwiches
Cincinnati, OH
05.2025 - 12.2026
- Oversaw daily operations management to enhance workflow efficiency.
- Guided new team members through store procedures and customer service protocols to ensure consistent service quality.
- Directed inventory management operations, ensuring efficient stock replenishment and product organization.
- Executed promotional strategies to drive sales growth and elevate customer engagement.
- Supervised daily operations to ensure exceptional customer service and efficient workflow.
- Trained and mentored new staff on company standards and operational procedures.
Delivery Driver
Queen City Pizza
Cincinnati, OH
03.2024 - 05.2025
- Facilitated prompt pizza delivery to enhance customer satisfaction while maintaining high quality standards.
- Analyzed and refined delivery routes to improve efficiency and achieve cost savings on fuel consumption.
- Maintained accurate records of deliveries and transactions using POS systems.
- Assisted in training new drivers on delivery protocols and customer service best practices.
- Navigated delivery routes efficiently to ensure timely pizza deliveries.
- Managed cash transactions accurately, maintaining financial accountability.
Cashier
White Castle
Cincinnati, OH
03.2021 - 12.2022
- Managed customer transactions effectively, maintaining high standards of accuracy in cash handling and register operations.
- Implemented systematic organization and cleanliness protocols in cashier area to enhance overall customer satisfaction.
- Engaged with team members to refine checkout procedures, ensuring quicker service for customers.
- Maintained knowledge of menu items to assist customers with inquiries and recommendations.
- Processed customer transactions efficiently and accurately, ensuring a positive shopping experience.
Education
Associate Degree in Nursing - Medical
Kaplan College
Cincinnati, OH01-2015
GED -
Woodward High School
Cincinnati, OH09-2009
Skills
- Strategic problem-solving
- Customer service expertise
- Problem-solving
- Customer service and engagement
- Customer relations
- Store organization
- Time management
- Team building and leadership
- Store opening and closing
- Attention to detail
- Staff supervision
- Stock management
- POS systems
- Issue resolution
- Transaction processing
- Stock rotations
Interests
Timeline
Assistant Store Manager
Jimmy John's Gourmet Sandwiches
05.2025 - 12.2026
Delivery Driver
Queen City Pizza
03.2024 - 05.2025
Cashier
White Castle
03.2021 - 12.2022
Associate Degree in Nursing - Medical
Kaplan College
GED -
Woodward High School