Committed Business Owner bringing stellar track record in business leadership experience. Well-educated in managing and improving operations. Astute and organized individual accustomed to optimizing long-term success and balancing targets with resources.
Overview
15
15
years of professional experience
Work History
Contract Cleaning Company-Owner
Coastal Cleaning by Candice
Corpus Christi, Texas
06.2022 - Current
Managed daily operations of business, including hiring and training when needed.
Performed routine turn over cleans per air bnb check in compliance for hospitality industry standards.
Maintained relationships with existing clients by providing superior customer service.
Created marketing campaigns to attract new clients
Ordering and replacing supplies and appliance and unit repair purchases when needed
Promoted business on social media platforms to maximize brand identity and generate revenue.
Contract Cleaner
SeaScape Property Mgmt
Corpus Christi, Texas
06.2022 - 06.2023
Cleaning and sanitizing bathrooms, kitchens, lobbies, hallways and other areas of buildings.
Sweeping, mopping, vacuuming and shampooing carpets and floors.
Emptying wastebaskets and disposing of trash in designated receptacles.
Supervisor of Operations and Property Management
Bluffs Landing Marina and Lodge
, TX
04.2020 - 04.2021
Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
Coordinated with other departments to ensure smooth flow of work processes and communication.
Developed and implemented policies and procedures for efficient workflow.
Handled new bookings and client complaints and any communications between guests and front of house necessities during the guests stay
Opened and closed office for the day
Handled payments as well as guest correspondence prior to bookings of stay
Assisted with insurance claims for property damage
Assisted with project management across other departments of Marina for new onboarding training
Rental Agent
Cinnamon Shores Luxury Resort
Port Aransas, Texas
03.2019 - 03.2020
Greeted customers and provided excellent customer service.
Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.
Provided detailed explanation of rental policies and procedures to customers.
Handled guest concierge bookings for luxury add ons during day such as events sales, Golf cart rental, beach bicycles rentals, beach rentals and set up ,surf lessons, concerts, Pilates, Massage , as well as offering guest recommendations during stay to the local venues as well.
Assisted with property management complaints , maintenance repairs and scheduling repairs, handled guest unit access systems for coded entry and when it was faulty provided support inclusive to on the ground assistance to guest directly when needed
Handled property showings and assistance in wedding venue bookings and arrangements of property during event when requested
Responsible for opening /closing and submitting all end of day profit margins to upper management each morning at start of day
Responsible for running on site retail shop and check outs of payments and inventory management
Responsible for after hours complaints management and assistance inclusive to gold cart break down management and correspondence to appropriate personnel at a timely manner
Interior Designer, Sales, and Store Management
My Coastal Home
Port Aransas, Texas
11.2018 - 12.2019
Assisted with selecting appropriate materials such as paint colors, wall coverings, flooring options, lighting fixtures and window treatments.
Worked closely with vendors to source products at competitive prices while maintaining quality standards.
Maintained accurate records of all purchases made during a project.
Floor arrangement of new inventory and unboxing said inventory
Organizing deliveries and set ups to guest and other sister stores in surrounding cities
Handled payments and daily operations pertaining to opening and closing of the store
Securing large ticket sale items and price negotiations among clients and vendors
Medical Front Office Receptionist
New Stride Physical Therapy
Corpus Christi, Texas
05.2009 - 07.2016
Greeted patients and visitors in a friendly and professional manner.
Assisted with scheduling appointments, verifying insurance coverage, collecting co-payments, and updating patient information in the electronic medical records system.
Answered incoming calls promptly, efficiently processed callers' inquiries, and transferred calls to appropriate personnel when necessary.
Opening and closing of clinic
Assisted with payroll of Pilates and massage clients and employees
Assisted with employment recruitment when we had to hire an additional massage therapist - I found and secured that massage therapist with permissions from the management
Sold massage and Pilates packages when insurance benefits where exhausted
Responsible for inner office correspondence via recieved new referrals from Dr. or facing medical chart documents
OSHA / HIPPA compliance certificate
CPR certificate required
Multitasking and Advance Time Management coordination across multiple therapist at the same appointment to ensure even work flow through the day to ensure work efficiency for the whole clinic
Responsible for ordering supplies /inventory and equipment maintenance of front office
Education
Real Estate - Property Sales
Ace Real Estate Courses
Corpus Christi, TX
08-2024
Bachelor of Science - Communications
Texas A&M University
Corpus Christi, Texas
01-2010
Associate of Arts - Communication Design Focus In PR
Del Mar College
Corpus Christi, TX
06-2008
High School Diploma -
Flour Bluff Highschool
Corpus Christi, Texas
05-2005
Skills
Personnel Management
Business Growth
Staffing
Recruiting and training
Inventory Control
Employee Motivation
Operations Management
Marketing
Customer Relations
Small business operations
Timeline
Contract Cleaning Company-Owner
Coastal Cleaning by Candice
06.2022 - Current
Contract Cleaner
SeaScape Property Mgmt
06.2022 - 06.2023
Supervisor of Operations and Property Management
Bluffs Landing Marina and Lodge
04.2020 - 04.2021
Rental Agent
Cinnamon Shores Luxury Resort
03.2019 - 03.2020
Interior Designer, Sales, and Store Management
My Coastal Home
11.2018 - 12.2019
Medical Front Office Receptionist
New Stride Physical Therapy
05.2009 - 07.2016
Real Estate - Property Sales
Ace Real Estate Courses
Bachelor of Science - Communications
Texas A&M University
Associate of Arts - Communication Design Focus In PR