Candice Craig
iService, LLC
Parrish,FL
17
years of professional experience
Experienced with planning and executing comprehensive project plans. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met. A track record of implementing efficient processes and achieving project goals.
Work History
Project Manager
5 Years 7 Months- Oversaw contractors on projects across US, managing daily quotas and executing 7-10 projects from start to finish weekly.
- Sourced labor by leveraging field contacts and referrals.
- Coordinated materials, schedules, and site lists from clients to ensure timely project execution.
- Negotiated labor rates to align with project budgets.
- -Sourcing labor through field contacts and referrals.
On Call Coordinator
3 Years 6 Months- Supervised operations during on-call hours after hours and weekends. Responded to calls from patients and caregivers, addressing inquiries and providing necessary information.
- Coordinated care schedules for clients, ensuring timely service delivery and effective resource allocation.
- Managed communication between caregivers and clients, fostering strong relationships to enhance client satisfaction.
- Developed and maintained accurate client records in compliance with regulatory standards and company policies.
Insurance Verification Specialist
2 Years 2 Months- Verified patient health insurance details for accuracy. Registered gastroenterology patients for appointments and procedures. Performed billing and coding for medical procedures, supporting accurate revenue cycle management.
- Verified insurance coverage and eligibility for surgical procedures ensuring compliance with policies.
- Processed pre-authorization requests efficiently to facilitate timely patient care.
- Collaborated with healthcare providers to resolve discrepancies in patient insurance information.
Patient Care Coordinator
1 Year- Coordinated patient scheduling across Lake, Sumter, and Marion counties to ensure efficient care delivery. Obtained authorizations for new patients and re-authorizations for existing patients to maintain compliance and continuity of care. Verifying patients' benefits and eligibility through Availity. Insurance verification and billing information. Process new referrals through intake and staff out all new patients. Process payroll every week. Assisted the intake coordinator with daily tasks.
Team Assistant
1 Year 1 Month- Outlined key responsibilities for team management
- Prepared patient charts, organized weekly IDT meetings, entered medical records, managed phones, and streamlined nurse time logs and weekly nursing visits.
- Documented significant achievements in role
- Developed new system for inputting time logs, enhancing accuracy and efficiency in record management.
- Utilized advanced computer skills for efficiency
- Computer skills, microsoft and excel knowledge
Scheduling Coordinator
2 Years 10 Months- Scheduled all patients for the Lake, Sumter, and Ocala regions
- Coordinated daily quotas for nursing and therapy staff to ensure efficient patient scheduling
- Achieved quarterly averages under DOA, contributing to compliance and operational standards
- Developed patient/nurse self-teaching library to enhance resources and support for nursing staff
- Set up a patient/nurse self teaching library for our nursing staff
Banking Center Teller
10 Months- Cashed checks and processed withdrawals; paid out money after verification of signatures and customer balances
- Received checks and cash for deposits into accounts within assigned delegated authority, verified amounts, and examined checks for proper endorsement
- Placed holds on accounts for uncollected funds, ensuring compliance with bank and Regulation CC guidelines to mitigate risk.
- Balanced cash drawer at the end of each shift and reported discrepancies to the supervisor.
- Delivered exceptional customer service, fostering positive relationships with banking center clientele and enhancing customer satisfaction.
- Recommended tailored products and services aligned with clientele needs, contributing to the banking center's goals in deposit growth and loan volume.
- Achieved referral incentive payouts each month from August '08 to June '09.
Education
High School Diploma
Skills
Project management
Project execution
Team collaboration
Project tracking
Relationship building
Project development
Project scheduling
Personal Information
Title: Project Management
Timeline
On Call Coordinator
All Ways Caring HomeCare
02.2021 - 08.2024Read More
Project Manager
iService, LLC
06.2020 - 01.2026Read More
Insurance Verification Specialist
Tavares Surgery Center
03.2017 - 05.2019Read More
Patient Care Coordinator
Interim HealthCare
02.2016 - 02.2017Read More
Team Assistant
Cornerstone Hospice & Palliative Care, Inc.
01.2015 - 02.2016Read More
Scheduling Coordinator
Advanced Nursing Concepts
04.2010 - 02.2013Read More
Banking Center Teller
BBVA Compass
08.2008 - 06.2009Read More
Plantation High School
High School Diploma
Read More