Candice Dent
Forsyth,GA
Summary
Aimed for positions in progressive companies that value career-oriented individuals and foster skill utilization for advancement.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Assistant Rural Carrier/ Clerk
USPS, United States Postal Service
Forsyth, GA
02.2023 - Current
- Coordinated mail delivery and collection operations across rural routes to ensure reliable service.
- Monitored and organized postal supply inventory, guaranteeing prompt restocking to support operational efficiency.
- Executed cash handling for postage payments and fees, maintaining precise financial records.
- Coordinated logistics for item distribution, guaranteeing punctuality and accuracy in mail service operations.
- Documented and reported postage discrepancies to ensure swift resolution and enhance customer satisfaction.
Team Leader
MasterBrand Cabinets
Jackson, GA
03.2021 - 09.2023
Assisted in managing daily team operations. Supported team motivation to meet organizational objectives. Aided in developing a timeline for target achievement. Helped delegate tasks among team members.
Builder II
American Woodmark
Jackson, GA
08.2013 - 08.2021
Oversaw daily operations of the team to enhance productivity. Fostered team engagement to align with organizational objectives. Developed strategic timelines for achieving key targets. Coordinated task assignments to optimize team performance.
ERS Dispatcher
GEICO
Macon, GA
03.2006 - 10.2011
Assisted team in daily operations to improve productivity. Supported team engagement to meet organizational goals. Helped create timelines for reaching key targets.
Customer Service Associate
Sears Service /parts Center
Macon, GA
05.2003 - 02.2006
Achieved high customer satisfaction by providing timely repairs for household appliances and gardening tools. Streamlined daily cash deposit procedures to enhance financial accuracy.
Package Handler/clerk
UPS
Macon, GA
01.2002 - 10.2003
Achieved efficient package handling through effective scanning and loading processes in a high-volume setting. Improved delivery outcomes by maintaining accurate address records and proactively engaging with customers.
Education
High school or equivalent - College prep
Central High School
Macon, GA05.1998
Skills
- Streamlined data analysis and organization processes through Microsoft Excel, ensuring precision and operational efficiency
- Demonstrated consistent trustworthiness and accountability across all assigned duties, reinforcing professional relationships
- Executed projects with a strong commitment to reliability and diligence, consistently meeting established deadlines
- Demonstrated commitment to safe driving by consistently following best practices and minimizing risks on the road
- Managed receipt, sorting, and dispatch of packages to optimize logistics processes
- Cultivated trust among team members through unwavering dependability and accountability in all tasks
- Achieved timely mail distribution, enhancing overall communication effectiveness Improved sorting processes, resulting in faster delivery times Enhanced operational efficiency through effective management of mail handling procedures
- Reviewed and optimized delivery procedures to improve customer satisfaction and reduce delays
- Coordinated cross-functional teamwork to drive successful project outcomes
- Achieved high customer satisfaction ratings through effective resolution of service issues Enhanced team performance by streamlining communication processes Fostered a customer-centric culture that prioritized client needs and feedback
- Reviewed and verified information to uphold consistency and correctness
- Achieved timely project completions by fostering a culture of punctuality among team members Enhanced operational efficiency through strict adherence to schedules and deadlines Cultivated strong relationships with stakeholders by consistently respecting their time
- Engaged in systematic analysis of issues to enhance decision-making processes and drive strategic initiatives
- Engaged in clear and concise communication to ensure alignment among stakeholders
- Implemented effective organizational strategies to manage multiple tasks and deadlines
Certification
Driver's License
Military Service
- Branch: United states Air Force
- Service Country: United States
- Rank: E2
- October 2000 to July 2001
- Highly organized with attention to detail I was an Information Manager/Administrative Clerk...my duties consisted of maintaining service awards for the squadron and learning the basics on fixing hardware problems with computers.
Assessments
- Delivery Driver — Expert
- April 2020
- Interpreting instructions, reading maps, and solving problems.
- Full results: Expert
- Organizational Skills — expert
- Arranging and managing information or materials using a set of rules.
- Full results: expert
- Project Management Skills: Time Management — expert
- Prioritizing and allocating time to effectively achieve project deliverables
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am a high energy, enthusiastic and dependable individual who excels in challenging and competitive environments.
Timeline
Assistant Rural Carrier/ Clerk
USPS, United States Postal Service
02.2023 - Current
Team Leader
MasterBrand Cabinets
03.2021 - 09.2023
Builder II
American Woodmark
08.2013 - 08.2021
ERS Dispatcher
GEICO
03.2006 - 10.2011
Customer Service Associate
Sears Service /parts Center
05.2003 - 02.2006
Package Handler/clerk
UPS
01.2002 - 10.2003
High school or equivalent - College prep
Central High School