Candice Douglas
Umatilla,FL
Summary
I have 15 years of experience working in the medical field. I also have 2 years caring for patients in a hospital and nursing home setting. Looking for employment as a diligent and thorough MA, in a medical clinic, where I could apply my extensive experience to make the office operate efficiently. Proficient in various clinical areas: 12-lead electrocardiogram, spirometry, Quantaflo, A1c, Glucose testing, injections, venipuncture, suture and staple removal, Urinalysis testing and aseptic techniques. Authorized to work in the US for any employer.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Certified Clinical Medical Assistant
AdventHealth Medical Group
Tavares, FL
04.2024 - Current
- Administered patient care and assisted with clinical procedures in fast-paced environment.
- Managed electronic health records, ensuring accuracy and confidentiality of patient information.
- Coordinated patient appointments, optimizing scheduling for efficiency and reducing wait times.
- Educated patients on treatment plans and medications, enhancing understanding and compliance.
- Venipuncture, capillary puncture, specimen labeling, blood storage, infection control, laboratory procedures, data entry.
- administered injections under the supervision on MD
Medical Assistant
Village Medical
Eustis, FL
06.2023 - 03.2024
- Obtain insurance information, referrals and prior authorizations for medications.
- Track patient information and lab data and enter into EMR.
- Obtain and record patients’ vital signs
- Maintain exam rooms between patients, stock exam room supplies and equipment.
- Verify patient information, new medications and allergies.
- Checked patients A1c levels and reported results to physician.
- Performed ear lavage on patients when needed.
- Provided wound care and education to the patient
- Removal of suture and staples
- Obtain records from hospitals, physician offices, imaging centers as needed.
Medical Assistant
VIP Care
Tavares, FL
03.2023 - 06.2023
- Obtain insurance information, referrals and prior authorizations for medications.
- Track patient information and lab data and enter into EMR.
- Prepare patients for their visit
- Obtain and record patients’ vital signs
- Maintain exam rooms between patients, stock exam room supplies and equipment.
- Verify patient information, new medications and allergies.
- Educate patients on their medication and provide diet information.
- Perform preventative maintenance as needed.
- Checked patients INR and reported results to physician.
- Performed ear lavage on patients when needed.
- Obtain records from hospitals, physician offices, imaging centers as needed.
Medical Assistant
Hester Family Care and Bariatric Center
Eustis, FL
08.2018 - 02.2023
- Escort patients (45+ daily) to exam rooms upon arrival, applying time management skills to adhere to daily schedule
- Verify patient medical history, obtain and record patient vital signs, and address patient concerns to relay to physician
- Successfully administer injectable vaccinations
- Gather equipment for and assist physician in performing strep tests, flu swabs, and blood draws
- Under physician approval, administered intradermal injections, including tuberculin skin and allergy testing
- Properly collected and prepared laboratory samples, and accurately communicated laboratory results to patients
- Assisted front office staff in scheduling appointments, verifying insurance information, processing prescription requests, and checking in/out 40+ patients daily
Medical Assistant
LAKE CARDIOLOGY
Mount Dora, FL
02.2017 - 08.2018
- Perform Enhanced External Counter Pulsation (EECP) therapy to patients.
- Scheduling appointments for testing and follow ups for patients.
- Answering clinical questions and responding to patients needs in a timely manner.
- Performing EKG and ICG when ordered by a physician.
- Fulfilling multiple roles around the office including, front desk, EECP, check out, collecting payments, referrals and medical records.
- Obtaining vital signs on patients and documenting their past medical history in detail.
- Knowledge of setting up a 24 hour Holter Monitor on patients and explaining the functions of the test.
Medical Assistant
CENTRAL FLORIDA CARDIOLOGY AND VASCULAR CENTER
Tavares, FL
06.2013 - 02.2017
- Consistently praised for efficient handling of clinical duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing) that allowed doctors to focus on the needs of their patients.
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing ancillary tests (e.g., EKGs, Holter Monitor, and Aorta Scan).
- Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment
- Worked efficiently with a small team to ensure the office was 100 percent operational at all times.
Patient Care Technician
FLORIDA HOSPITAL WATERMAN
Tavares, FL
03.2013 - 06.2013
- Support care providers ensuring patient needs are met
- Respond to patient concerns and questions
- Obtain vital signs and document all data
- Adhered to HIPPA requirements and maintained all confidentiality
- Cleaned and prepared patient rooms
- Performed glucose meter test readings, and 12 Lead Electrocardiograms
- Reporting and charting intake and output functions
- Collected patient specimens in a safe, sanitary manner for diagnostic testing
Certified Nursing Assistant
North Campus Rehabilitation and Nursing
Leesburg, FL
02.2011 - 03.2013
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with interdisciplinary teams to create individualized care plans.
- Educated patients and families on health management and rehabilitation processes.
- Implemented infection control measures to enhance patient safety and hygiene standards.
Education
High school diploma -
TAVARES HIGH SCHOOL
05-2005
Skills
- MEDICAL RECORDS (10 years)
- SCHEDULING (9 years)
- THERAPY (3 years)
- Experience Administering Injections (8 years)
- Patient Care (10 years)
- Vital Signs (10 years)
- Phlebotomy (7 years)
- EMR Systems (Athena, ECW, intergy, superior, EPIC portal) (10 years)
- Laboratory Experience (7 years)
- Medical Office Experience
- Medical Scheduling (10 years)
- Venipuncture (7 years)
- Computer Skills
- Epic
- Triage
- Hospital Experience
- Customer service
Certification
- CNA February 2016 to May 2018
- CPR/AED/BLS effective March 2026; expiration March 2028
- CCMA Certification Effective 8/5/23; expiration 8/5/27
Languages
English - Expert
Timeline
Certified Clinical Medical Assistant
AdventHealth Medical Group
04.2024 - Current
Medical Assistant
Village Medical
06.2023 - 03.2024
Medical Assistant
VIP Care
03.2023 - 06.2023
Medical Assistant
Hester Family Care and Bariatric Center
08.2018 - 02.2023
Medical Assistant
LAKE CARDIOLOGY
02.2017 - 08.2018
Medical Assistant
CENTRAL FLORIDA CARDIOLOGY AND VASCULAR CENTER
06.2013 - 02.2017
Patient Care Technician
FLORIDA HOSPITAL WATERMAN
03.2013 - 06.2013
Certified Nursing Assistant
North Campus Rehabilitation and Nursing
02.2011 - 03.2013
High school diploma -
TAVARES HIGH SCHOOL
Additional Information
- CORE COMPETENCIES
- Patient scheduling and preparing them for exams
- Blood draws
- Preparing blood samples for laboratory tests
- Assisting physician with surgical procedures and PAP smear exams
- Experience and knowledge with proper handling and sterilization of surgical equipment.
- Giving patients injections or medications as directed by a physician
- Extensive experience with Medical terminology, HIPAA compliance and Medical records.
- Performing ECG, ICP, EECP therapy, Plain Stress Test and PFT testing.
- Starting 24Hr Holter monitor
- Escribe medications
- Provide patient education on health and nutrition
- Answering/returning phone calls
- PT/INR knowledge
- Obtaining prior auths for medications
- Scanning records into charts, coordinate referrals to specialists.
- Taking patient vitals and recording them in the system.
- Working for a small and large team with multiple shifts.