Candice Duckworth
Ketchikan
Summary
Dedicated Behavioral Health Case Manager with more than 10 years of experience supporting at-risk youth, families, and adults in Southeast Alaska. Experienced with patient-centered care and effective case management. Track record of building strong relationships and ensuring high standards of care. Adept at collaborating with multidisciplinary teams to ensure optimal care and support for patients. Reliable and adaptable, known for strong focus on teamwork and achieving positive results. Utilizes advanced techniques in behavioral health to enhance patient well-being.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Behavioral Health Case Manager
SEARHC
09.2024 - Current
- Conducted assessments to determine individual needs and developed personalized care plan to address stated objectives.
- Developed and implemented individual treatment strategies based on client assessments.
- Maintained strict confidentiality in accordance with HIPAA guidelines, ensuring client privacy and fostering trust throughout the therapeutic process.
- Monitored client progress, adjusting interventions as necessary to ensure adherence.
- Maintained detailed documentation of client progress, facilitating seamless transitions between providers when necessary.
- Established positive rapport with clients to foster trust and promote engagement in their treatment process.
Case Manager
Residential Youth Care, Inc.
11.2018 - 09.2024
- Developed, implemented, and reviewed treatment plans for residential, outpatient, and foster clients.
- Facilitated communication between families, social workers, and treatment teams for coordinated care.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Trained new staff on case management protocols and best practices in youth care.
Housing & Medical Case Manager
Lifelong (Health for All)
07.2022 - 02.2023
- Supported clients with chronic illness in achieving housing and health goals.
- Connected clients to medical, mental health, and supportive resources.
- Developed individualized service and housing plans addressing barriers such as income instability and health needs.
- Ensured compliance with federal and state program documentation requirements.
- Provided emotional support to families during difficult times, facilitating a more positive healing environment for patients.
- Worked with medical teams, patients and families to implement effective treatment plans.
Mental Health Associate
Residential Youth Care, Inc.
08.2016 - 11.2018
- Provided daily behavioral health support to youth with severe emotional disturbance.
- Reinforced treatment goals, promoted positive social interactions, and ensured a safe therapeutic environment.
- Completed progress reports and maintained state-mandated documentation.
Health & Medication Specialist
Residential Youth Care, Inc.
01.2014 - 08.2016
- Supported service providers in establishing psychiatric services in SEAK for youth via telehealth.
- Coordinated medical care, medication management, and insurance/billing for residential and outpatient clients.
- Monitored vital signs, documenting changes and reporting to medical provider promptly.
- Maintained accurate patient records, ensuring compliance with healthcare regulations and standards.
Education
High School Diploma -
Stroudsburg High School
PA01.2004
Skills
- Behavioral Health Case Management
- Treatment Planning & Implementation
- Client Advocacy & Support
- Trauma-Informed Care
- Relapse Prevention Supportive Services
- Interdisciplinary Collaboration
- Community Resource Navigation
- Program Development
- Motivational interviewing
- Professionalism
- Self motivation
- Documentation & EMR Compliance
Certification
- Peer Support Associate (RYC Peer Support Trainer) – Alaska License #5100
- CPR, AED & Basic First Aid
Timeline
Behavioral Health Case Manager
SEARHC
09.2024 - Current
Housing & Medical Case Manager
Lifelong (Health for All)
07.2022 - 02.2023
Case Manager
Residential Youth Care, Inc.
11.2018 - 09.2024
Mental Health Associate
Residential Youth Care, Inc.
08.2016 - 11.2018
Health & Medication Specialist
Residential Youth Care, Inc.
01.2014 - 08.2016
High School Diploma -
Stroudsburg High School