Candice House
McComb,MS
Summary
Accomplished business owner and tax preparer with a proven track record at C-House Tax Service and Jackson Hewitt.
Excelled in enhancing customer satisfaction and loyalty through exceptional service and relationship building.
Skilled in financial management and tax preparation, achieving significant client retention and referrals.
Demonstrates strong verbal communication and small business operations acumen.
Recently graduated as a Certified Medical Assistant, phlebotomist, and EKG Tech. With proper training and refreshing, I know I will make a great employee.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner/ ERO
C-House Tax Service
McComb, MS
04.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Interacted well with customers to build connections and nurture relationships.
Tax Preparer
Jackson Hewitt
McComb, MS
12.2013 - 04.2015
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Maintained compliance by adhering to current tax laws and regulations.
- Calculated estimated tax payments for clients.
- Utilized tax software to prepare returns and meet deadlines.
Education
Bachelor Of Health Science - Business Administration And Management
South University
Savannah, GACMA - Medical Assisting
MDE-Allied Health Career College
Summit, MS 07.2024
High School GED -
Mccomb High School
Mccomb, MS05.2006
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Certification
NATIONALLY CERTIFIED MEDICAL ASSISTANT
NATIONALLY CERTIFIED PHLEBOTOMIST
NATIONALLY CERTIFIED EKG TECH
Timeline
Owner/ ERO
C-House Tax Service
04.2016 - Current
Tax Preparer
Jackson Hewitt
12.2013 - 04.2015
Bachelor Of Health Science - Business Administration And Management
South University
CMA - Medical Assisting
MDE-Allied Health Career College
High School GED -
Mccomb High School