Efficient Receptionist Administrator known for productivity and ability to complete tasks swiftly and accurately. Possess specialized skills in customer service, data entry, and schedule management. Excel in communication, problem-solving, and organizational abilities, ensuring smooth office operations and positive client interactions.
Overview
20
20
years of professional experience
Work History
Receptionist Administrator
Private Contractors
Naples
06.2023 - Current
Managed front desk operations and greeted visitors warmly.
Answered multi-line phone system and directed calls efficiently.
Answered incoming phone calls, routing to appropriate parties throughout the office.
Welcomed visitors and customers by greeting and answering or directing inquiries.
Scheduled appointments and coordinated meetings for staff members.
Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Performed data entry for a large number of records, ensuring accuracy and organization.
Created and updated client records in the office database system.
Assisted with document preparation and filing for various projects.
Coordinated project timelines and schedules for interior design initiatives.
Managed vendor relationships to ensure timely delivery of materials.
Communicated with clients to address project updates and inquiries effectively.
Organized meetings with clients to discuss design ideas, progress updates, and implementation plans.
Organized project documentation and maintained design files systematically.
Provided support to designers by researching products and services for projects.
Delivered exceptional customer service by addressing client needs and inquiries promptly.
Planning Technician
Keystaff Collier County
01.2021 - 07.2021
Managed and organized data input for records
Executed various administrative duties efficiently
Delivered customer service support for client satisfaction
Communicating with Structural, Mechanical, Plumbing and Electrical Reviewers on permits
Data Entry
Monitored and updated status of permits in Cityview to ensure timely approvals
Coordinated with Structural, Mechanical, Plumbing, and Electrical Reviewers to streamline permit review process
Composed and managed high volume of emails to facilitate permit processing
Executed copying tasks to ensure accurate documentation
Grant Support Specialist
Collier County Human Services- Collier Cares Act
10.2020 - 12.2020
Executed data entry to maintain records
Processed client applications, ensuring timely and accurate submission
Completed clients Apps and had them approved
Uploaded documents and Filed the clients Apps into Neighborly
Created and uploaded direct pay requests to facilitate client payments
Created and uploaded Landlord Reconciliation Forms
Executed various tasks to support operations
Followed up with clients to clarify application details and expedite approvals
Operations Coordinator
Collier County Growth Management- Zoning Division
02.2020 - 06.2020
Performed data entry to ensure accurate record keeping
Carried out administrative duties to enhance workflow efficiency
Scanned and cataloged historical files into multiple drives for organized digital archiving
Backed up historical files to SIRE for secure data preservation
Assisted with application updates on Collier County website to ensure accurate and current information
Administrative Assistant
Collier County Growth Management- Road Maintenance
07.2019 - 01.2020
Entered data into systems to maintain organized information.
Recruiting
Served as liaison between candidates and managers to facilitate effective communication and streamline recruiting process
Onboarding paperwork for candidates including personal info and PPE Forms
Managed scheduling to optimize team availability and resources.
Entering Landscape accidents into the computer and filing them
Answered multiple phone lines for Collier County Road Maintenance, providing information and support to enhance customer service
Dispatching Supervisors to locations for Road Maintenance
Managed employee files for onboarding documents to ensure compliance and proper documentation
Advanced in NOV’S and Locates
Entering NOV and Locate reports into Microsoft Excel
Delivered customer service support to enhance client satisfaction.
Executed copying tasks to reproduce documents for distribution., scanning, faxing, mailings
Supervising employees
Sisters Fur Babies Home watch
06.2016 - 07.2019
Entered numerical and text data into databases with precision
Coordinated appointment times to optimize schedules
Performed various administrative tasks to support office operations
Managed cash and credit transactions accurately and securely.
Provided assistance and support to customers for inquiries
Data Entry
Administrative Assistant
Lorena C
02.2014 - 05.2017
Processed personal documents efficiently
Maintained accurate financial records
Responded to phone inquiries and recorded messages
Provided support to customers regarding their needs
Administrative Duties
Sassy's
07.2009 - 09.2014
Managed front desk operations
Coordinated schedules for team members
Processed high volume of cash transactions accurately and efficiently
Executed main office tasks to support daily operations
Administered payroll tasks effectively
Resolved customer issues promptly
Bridgford Health Care
04.2008 - 07.2009
Entered OASIS forms into computer, Entered 485s in system
Answered multiple phone lines
Took care of applicant’s paperwork
Copied and Faxed orders to doctors
Insurance Verifications
Organizing office files
Updated binders for The Director of Operations, and RN
Organized Employee Charts
Express Professionals Temporary Service
04.2007 - 04.2008
Organized and collected all medical records
Filed all medical records and entered them into the computers
Successfully picked up all medical records at the correct times
Scanned all medical records
Sisters Travel
07.2006 - 04.2007
Took care of booking flights, cruises, vacations etc.
Accommodating customers on the phone
Dealt with customer difficulties in a professional manner
Education
High School Diploma - Insurance License
Skills
Front desk management
Data entry
Office administration
Phone operation
Client management
Project management
Effective communication
Problem solving
Attention to detail
Time management
Relationship building
Team collaboration
Guest relations
Reception maintenance
Appointment setting
Records management
Software Knowledge
07/01/19 to Present, Very advanced in Microsoft Word, Outlook, Excel, Office and Adobe Pro., Advanced in many Collier County programs and websites like Neighborly, Collier County Property Appraiser, Sunbiz, Cityview, SIRE, Cartegraph OMS, Sunshine 811, Signal 4 Analytics, 311, Collier County Property Appraiser, Collier County Intranet, Google Maps.
Timeline
Receptionist Administrator
Private Contractors
06.2023 - Current
Interior Design Project Coordinator
Boca Bargoons
01.2023 - 06.2024
Planning Technician
Keystaff Collier County
01.2021 - 07.2021
Grant Support Specialist
Collier County Human Services- Collier Cares Act
10.2020 - 12.2020
Operations Coordinator
Collier County Growth Management- Zoning Division
02.2020 - 06.2020
Administrative Assistant
Collier County Growth Management- Road Maintenance