Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees.
Comfortable working independently as sales manager/skin care specialist and leader and as collaborative team member. Motivational, diplomatic and respectful of people from different backgrounds.
Licensed Esthetician Specializing in Skincare Treatments and in Advanced Anti-Aging Techniques by providing microdermabrasion, chemical peels, and luxury facials with newest treatment options. Possess and strong knowledge of skin care products and applications, as well as assess clients skin care and make appropriate recommendations to improve skin quality. Proven track record of customer service and multiple positive recommendations by clients.
Overview
21
21
years of professional experience
Work History
Owner and Operator
Picciano Cleaning Services
Jackson, NJ
01.2016 - 08.2024
Oversaw day-to-day functions of the business, including staff hiring and development.
Implemented effective plans to optimize financial performance and operational effectiveness.
Identified untapped opportunities to improve business performance through strategic diversification strategies.
Achieved higher customer acquisition through effective campaign management.
Stay at Home Mom
None Of The Above
Old Bridge, NJ
05.2008 - 01.2017
Strategically managed various activities to promote physical, mental, and emotional well-being of my children.
Provided supervision and guidance to ensure safety of my children in all situations.
Maintained a safe, healthy and nurturing environment for the children and husband in home.
Communicated with teachers regularly to discuss school progress, concerns and any other issues related to the care of their children.
Assisted with homework, tutoring and school projects as needed.
Prepared meals according to dietary needs of the children.
Took children on outings such as parks, library visits, sports events or educational trips.
Managed household duties including laundry, grocery shopping or light housekeeping tasks.
Transported the children safely to appointments, social engagements or recreational activities.
Customer Service Advocate
DCH Academy Honda
Old Bridge, NJ
01.2004 - 05.2008
Greeted and assisted customers with inquiries regarding products and services and coordinated with mechanics regarding customers' vehicles.
Provided accurate, valid, and complete information to customers in a timely manner regarding their service needs.
Resolved customer complaints via phone, email, mail or social media.
Processed orders, forms, applications and requests.
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