CANDICE RAMIREZ
Fort Worth
Summary
Results-driven Sales Coordinator with a proven track record of exceeding sales targets and developing strategic sales plans. Skilled in customer communication and sales reporting, with a strong enthusiasm for achieving goals. Known for team building and collaborating effectively to drive sales growth.
Experienced professional bringing several years of experience in debt collections and accounts receivable. Expert in repayment negotiations and repayment plan structuring. Successful in managing bad debt by reducing aged accounts.
Overview
3
3
years of professional experience
4037
4037
years of post-secondary education
1
1
Certification
Work History
Collections Agent
United Auto Credit Corporation
Fort Worth
05.2025 - Current
- Managed customer accounts and resolved payment issues effectively.
- Communicated payment options to customers clearly and professionally.
- Documented customer interactions accurately in the company database.
- Educated customers on loan terms and obligations thoroughly.
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Maintained compliance with company policies and federal regulations diligently.
- Adhered to company policies and applicable laws while collecting debts from customers.
- Identified past due accounts and contacted account holders to arrange payment.
- Resolved complex issues that arose during the collections process.
- Monitored accounts to identify overdue payments and pursue timely remedies.
Sales Coordinator
Facility Solutions Group
Dallas
07.2024 - 04.2025
- Worked with management teams to develop annual sales plans, goals, and targets.
- Generated leads and maintained lists of prospective customers.
- Attended scheduled training sessions, department meetings, and company events to build expertise and promote company image.
- Managed customer inquiries and ensured timely follow-up on quotes.
- Updated and maintained customer databases using CRM systems.
Luxury Beauty Advisor
Ulta Cosmetics
Fort Worth
03.2023 - 09.2023
- Developed an extensive knowledge of beauty products, including ingredients, benefits, and usage instructions.
- Demonstrated excellent communication skills to build relationships with clients.
- Provided exceptional customer service and assisted customers with product selection.
- Advised customers on latest and newest beauty products upon arrival.
- Utilized point-of-sale systems to process payments, returns, and exchanges quickly and accurately.
- Conducted in-depth consultations with customers to assess their needs and preferences.
- Advised customers on proper skin care techniques according to their individual skin types.
- Consulted with customers to assist in finding best skincare and makeup products for skin type and look.
- Provided makeup, skin care, and hair care consultations to help customers with product decisions.
- Organized promotional displays and events to promote product sales.
- Collaborated effectively with colleagues from diverse backgrounds in order to achieve common goals.
- Shared expert product knowledge and demonstrated custom-fit solutions.
- Assisted customers in selecting makeup and skincare products tailored to their needs.
- Maintained product displays, ensuring an appealing and organized shopping environment.
- Educated customers on product usage and application techniques during consultations.
Education
Medical Assistant in Clinical Medical Assisting -
College of Healthcare Professionals
Fort Worth, TXHigh School Diploma -
Edna High School
Edna, TxSkills
- Customer communication
- Sales reporting
- Strong enthusiasm
- Upselling
- Sales expertise
- Goal-oriented mindset
- Team building
- Recordkeeping
- Schedule management
- Cold calling
- Account management
- Scheduling
- Data entry
- Sales strategies
- Team collaboration
- Payment negotiation
- Customer education
- Compliance adherence
- Data documentation
- Customer relationship management
- Problem solving
- Effective communication
- Time management
Certification
Nationally Registered Certified Medical Assistant
Timeline
Collections Agent
United Auto Credit Corporation
05.2025 - Current
Sales Coordinator
Facility Solutions Group
07.2024 - 04.2025
Luxury Beauty Advisor
Ulta Cosmetics
03.2023 - 09.2023
Medical Assistant in Clinical Medical Assisting -
College of Healthcare Professionals
High School Diploma -
Edna High School