Candice Roberts
Wood Heights,United States
Summary
Highly-motivated veteran carrying a public trust security clearance with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Disciplined Physical Security Specialist with 9 years of diverse and cutting-edge security and military leadership in both private and public sectors. Detail-oriented and technically-astute expert on applying best physical security systems. Dedicated to practicing thorough and courteous communication while keeping people and institutions safe and preventing security breaches.
Other skills I have to bring to the team are compiling and updating spreadsheets for collecting information related to workflow, office procedures and control systems in support of program evaluations. I have assisted in locating and selecting the proper administrative procedure or manual for others to preform their work. Effectively communicating with different levels of employees and management in order to obtain and provide accurate information needed for reports, inventory control, etc. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Protective Security Officer
VT-SGI
Kansas City, MO
04.2021 - Current
- Performed daily security patrols of assigned areas to detect suspicious activity and unauthorized persons.
- Monitored access control systems, CCTV cameras, alarm systems, and other security equipment.
- Responded quickly to emergency situations such as fires, medical emergencies, bomb threats.
- Maintained a professional demeanor while interacting with customers and staff members in a courteous manner.
- Prepared incident reports detailing all pertinent information regarding security breaches or violations.
- Interacted regularly with management staff to provide feedback on the effectiveness of current security measures.
Correctional Officer
Leavenworth detention center
Leavenworth, KS
11.2020 - 04.2021
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Forklift Operator/Order Puller
Action Mailing
Liberty, MO
02.2020 - 11.2020
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Ensured safety procedures were followed when operating forklifts.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
Loan Officer
Security Finance
Gladstone, MO
11.2019 - 02.2020
- I was an assistant manager/manager in waiting for this great company! We did small, personal loans for our customers
- Developed and maintained relationships with potential customers to increase loan business.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Verified accuracy of loan documents prior to approval.
- Conducted risk analysis to identify potential losses associated with certain loans.
Sales Specialist
Altever
Kansas City, MO
09.2019 - 11.2019
- Developed and implemented sales strategies to increase customer base.
- Conducted market research to identify target markets and develop pricing strategies.
- Provided technical support to customers regarding product features and usage.
- Maintained accurate records of customer interactions and transactions.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Assisted in the development of promotional materials for new products or services.
Material Handler/Forklift Operator
TNEMEC COMPANY, INC.
Kansas City, MO
04.2016 - 09.2019
- Received and distributed incoming materials to designated areas.
- Inspected materials for any damages or defects upon receipt.
- Maintained accurate inventory records of all received items.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Verified accuracy of shipments against purchase orders and invoices.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Operated forklift in a safe manner to move large shipments within the facility.
- Monitored stock levels and placed orders when necessary to replenish supplies.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
- Ensured compliance with safety regulations while operating material handling equipment.
Information Technology Specialist
Missouri Army National Guard
Saint Joseph, MO
10.2012 - 10.2018
- Provided technical support to users with hardware and software issues.
- Developed and implemented IT policies and procedures.
- Installed, configured, and maintained computer systems, networks, printers, and other related equipment.
- Monitored network performance to identify potential issues or security breaches.
- Resolved complex problems by troubleshooting hardware and software applications.
- Conducted regular maintenance checks on computers, servers, routers, switches.
Education
High school diploma - Information Technology
AIT- Military training
10.2014
Skills
- Expert at utilizing various types of software databases
- Customer service and networking experience of 10 years
- Expert in accurately monitoring and modifying records and inventory
- Time management
- Collecting and comprehending data for reports
- Following proper administrative procedures
- Computer literacy
- First-aid and CPR
- Patrol procedures
- Security systems knowledge
- Firearms proficiency
- Threat Assessment
- Crisis Management
- Investigative skills
- Emergency Preparedness
- Created and modified SOP’s
Certification
- Certified Forklift Operator
- CPR Certification
Assessments
- Attention to Detail: Inventory, Expert, 08/01/19, Applying systematic processes for managing and storing products and merchandise.
- Scheduling, Expert, 08/01/19, Cross-referencing agendas and itineraries to avoid scheduling conflicts.
Military Service
Missouri Army National Guard from October 2012-October 2018 as a 25B Information Technology Speciailist with an honorable discharge.
Timeline
Protective Security Officer
VT-SGI
04.2021 - Current
Correctional Officer
Leavenworth detention center
11.2020 - 04.2021
Forklift Operator/Order Puller
Action Mailing
02.2020 - 11.2020
Loan Officer
Security Finance
11.2019 - 02.2020
Sales Specialist
Altever
09.2019 - 11.2019
Material Handler/Forklift Operator
TNEMEC COMPANY, INC.
04.2016 - 09.2019
Information Technology Specialist
Missouri Army National Guard
10.2012 - 10.2018
High school diploma - Information Technology
AIT- Military training
- Certified Forklift Operator
- CPR Certification
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