Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Rocio Zuniga

Wood Dale,United States

Summary

Self-motivated professional with broad expertise in lead generation, qualification and deal closing. Organized and detail-oriented in scheduling appointments and researching potential clients. Thrives in high-pressure environments and meets challenging sales targets. Results-driven Business Development Manager with strengths in assessing customer needs and providing tailored solutions. Excellent negotiation skills with solid history of exceeding client expectations. Demonstrates passion for building long-term customer relationships. Enterprising Sales Development Representative with vast experience in sales and customer service. Expert in developing sales strategies and techniques and using CRM systems. Focuses on identifying new sales opportunities to increase customer retention.

Overview

10
10
years of professional experience

Work History

Business Development Manager

Shamrock Trading Corp
2021.10 - Current
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
  • Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
  • Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
  • Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.

Business Banker

Fifth Third Bank
2017.02 - 2021.10
  • Increased client satisfaction by providing tailored financial solutions and personalized banking services.
  • Enhanced customer retention through building strong relationships and addressing concerns promptly.
  • Collaborated with cross-functional teams to develop new business strategies, increasing overall growth.
  • Managed diverse portfolio of clients, ensuring their financial needs were met and exceeded.
  • Conducted comprehensive financial analyses to identify opportunities for business expansion and risk mitigation.

Relationship Specialist

MB Financial Bank, NA
2014.06 - 2017.01
  • Strengthened client relationships by addressing needs and providing personalized solutions.
  • Enhanced customer satisfaction through regular follow-ups and prompt resolution of concerns.
  • Generated new business opportunities by actively referring clients to relevant products and services.
  • Collaborated with cross-functional teams to develop strategies for improving customer retention rates.
  • Consistently met or exceeded sales targets through proactive engagement in relationship-building activities.
  • Improved efficiency of communication channels between clients, team members, and stakeholders by streamlining processes.

Education

Corporate Financial Strategy - Finance

University of Chicago
Chicago, IL
04.2024

Certification - Commercial Banking Credit Analyst

Corporate Finance Institute
Vancouver, CA
05.2021

Bachelor of Arts - Business Marketing

College of DuPage
Glen Ellyn, IL
07.2014

Skills

  • Project Management
  • Relationship Building
  • Pipeline Development
  • Prospecting
  • Product Demonstrations
  • Lead Generation
  • Client Consultations
  • Salesforce Expert

Affiliations

  • Hispanic Business Commerce Of Chamber

Languages

Spanish
Native or Bilingual

Timeline

Business Development Manager

Shamrock Trading Corp
2021.10 - Current

Business Banker

Fifth Third Bank
2017.02 - 2021.10

Relationship Specialist

MB Financial Bank, NA
2014.06 - 2017.01

Corporate Financial Strategy - Finance

University of Chicago

Certification - Commercial Banking Credit Analyst

Corporate Finance Institute

Bachelor of Arts - Business Marketing

College of DuPage
Rocio Zuniga