CANDICE ROSA
Orlando
Summary
Dedicated administrative professional specializing in title and escrow services with proven success in improving transaction processes. Exceptional in client communication, documentation accuracy, and appointment coordination, consistently delivering high levels of service and ensuring smooth operations in dynamic environments.
Overview
10
10
years of professional experience
Work History
Escrow Assistant / Post Closer
DHI Title
08.2023 - Current
- Audit and review final closing packages for accuracy and compliance.
- Disburse funds and coordinate document recording.
- Ship finalized loan files and closing documents to lenders.
- Resolve post-closing issues and maintain accurate records.
- Communicate with lenders, agents, and clients to ensure smooth transactions.
Front Desk Receptionist
Florida Cardiology Diagnostic Center
11.2020 - 08.2023
- Scheduled appointments, verified insurance, collected copays, and prepared clinic operations.
Cashier / Customer Service
Universal Studios Florida
05.2018 - 01.2021
- Delivered exceptional customer service and resolved guest concerns.
Customer Service Representative
Inktel Contact Center Solutions
01.2016 - 01.2018
- Assisted Florida Virtual School students with account setup and support.
Front Desk Receptionist
Dr. Abdul Chiropractic Office
02.2016 - 09.2016
- Scheduled appointments and verified insurance to ensure seamless patient flow and front office operations.
Education
Medical Billing & Coding Certificate -
High School Diploma -
Skills
- Escrow & Post-Closing Support
- Closing Coordination
- Title Insurance
- Document Processing
- Risk Assessment
- Customer Service
- Data Entry
- Microsoft Office
- Email communication
- Records Management
Timeline
Escrow Assistant / Post Closer
DHI Title
08.2023 - Current
Front Desk Receptionist
Florida Cardiology Diagnostic Center
11.2020 - 08.2023
Cashier / Customer Service
Universal Studios Florida
05.2018 - 01.2021
Front Desk Receptionist
Dr. Abdul Chiropractic Office
02.2016 - 09.2016
Customer Service Representative
Inktel Contact Center Solutions
01.2016 - 01.2018