Accomplished Manager with in-depth experience consistently rising through ranks. Known as a Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
9
9
years of professional experience
Work History
Property Manager
Shelton Residential
04.2020 - Current
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs..
Followed up on delinquent tenants and coordinated collection procedures.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Administered operations to handle needs of more than 300 tenants
Completed final move-out walk-throughs with tenants to identify required repairs
Verified income, assets, and expenses, and completed file tracking sheet for each applicant
Maintained Occupancy at 98.5%
Communicated effectively with owners, residents, and on-site associates
Hospital Registrar
Canyon Vista Medical Center
11.2018 - 03.2020
Trained junior staff on office procedures and regulatory requirements.
Studied and researched various medical terms as well as software and coding systems.
Managed over 100 customer calls per day.
Scheduled and maintained centralized appointment calendars for Patients, faculty and staff
Store Manager
Victoria's Secret & PINK
10.2016 - 11.2018
Trained, coached and mentored new sales associates for maximum performance.
Established and increased Sale Goals by 20% each quarter
Managed inventory control, cash control, and store opening and closing procedures
Rotated merchandise and displays to feature new products and promotions
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Leasing Agent
AWI
10.2014 - 12.2016
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Performed background, reference and credit checks as part of screening process of prospective tenants.
Maintained 91% Leased Units
Registered clients on database to enable tracking history and maintain updated records.
Education
Associate of Arts -
Queens College of The City University of New York
Flushing, NY
03.2013
High School Diploma -
FLUSHING HIGH SCHOOL
Queens, NY
06.2009
Skills
Translating /Bilingual
Yardi/Entrada/Onesite
Microsoft Office
Recruiting and Interviewing
Scheduling and Coordinating
Report Preparation
Insurance Claims
Effective Cross Functional
Communicator
Solution Oriented Professional
Rapid And Adaptive
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
Shelton Residential
04.2020 - Current
Hospital Registrar
Canyon Vista Medical Center
11.2018 - 03.2020
Store Manager
Victoria's Secret & PINK
10.2016 - 11.2018
Leasing Agent
AWI
10.2014 - 12.2016
Associate of Arts -
Queens College of The City University of New York
High School Diploma -
FLUSHING HIGH SCHOOL
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