Motivated professional with experience in corrections and customer service. Committed to maintaining safety through effective communication and collaboration, ensuring a positive impact on facility operations.
Work History
Corrections Officer
1 Year 7 Months
Summer County Sheriff’s Office | 02.2025 - Current
Monitored inmate behavior to maintain safety and security within facility.
Conducted regular inspections of cells and common areas for contraband.
Responded promptly to incidents, employing de-escalation techniques effectively.
Documented daily activities and incidents in compliance with departmental policies.
Stressful, high pace work environment
Corrections Officer
1 Year 3 Months
Wilson County Sheriffs Office | 10.2023 - 01.2025
Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
Prevented contraband introduction through diligent cell searches and visitor screenings.
Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
Waitress
3 Months
Cheddars | 03.2023 - 06.2023
Provided exceptional customer service in high-volume dining environment.
Accurately took and processed orders using POS system.
Collaborated with kitchen staff to ensure timely food delivery.
Maintained cleanliness and organization of dining area and tables.
Cashier
Walmart
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and balanced registers at end of shifts.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Collaborated with team members to ensure smooth store operations during peak hours.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Carhop
2 Years 1 Month
Sonics Drive In | 03.2021 - 04.2023
Delivered exceptional customer service by efficiently taking orders and ensuring accurate food preparation.
Operated drive-thru system, managing order accuracy and timely delivery to customers.
Maintained cleanliness and organization of work areas, adhering to health and safety standards.
Collaborated with kitchen staff to optimize food production and service speed during peak hours.
Assisted in training new employees on operational procedures and customer interaction techniques.
Enhanced customer satisfaction through effective communication and problem-solving skills in high-pressure situations.
Adapted quickly to changing menu items and promotions, ensuring consistent service quality across shifts.
Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
Cashier
1 Month
Sav-Way | 03.2021 - 04.2021
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries, enhancing overall shopping experience.
Maintained accurate cash drawer, ensuring accountability during shifts.
Collaborated with team members to improve store layout and product displays.
Managed inventory levels by restocking shelves and monitoring stock availability.
Education
High School Diploma
Barry Tatum Adult High School | Lebanon, TN | 05.2024