Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Candice Stronski

Marlton,NJ

Summary

My goal is to obtain a position in an organization where I can utilize my strong communication, organizational, and problem solving skills. I have 7+ years of experience including, but not limited to, roles as a Sales Associate, Auto Claims adjuster And PIP Adjuster.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

PIP Adjuster

GEICO
08.2024 - Current
  • Managed a diverse caseload of personal injury protection claims while maintaining organization and prioritization skills for optimal productivity.
  • Reviewed police reports, medical treatment records, and policy limits and exclusions
  • Consulted with injured parties or their attorneys on current treatment and ongoing treatment
  • Monitored case files and NJ care paths and set up Independent Medical Exams when necessary
  • Reduced fraudulent claim payouts by diligently identifying potential fraud indicators and collaborating with the Special Investigation Unit.
  • Monitored reserves accordingly according to medical bills and current treatment
  • Organized calendar to to check on claim every sixty days to close claims in a timely man-nor and avoid interest payments
  • Communicated effectively and extensively with other departments to resolve claims issues.

Auto Property Damage Adjuster

Liberty Mutual
01.2022 - 08.2024
  • Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
  • Input claim information and payments into company database.
  • Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
  • Took recorded statements from all participants including insured, claimant, and witnesses
  • Analyzed all evidence from claim to make a liability decision, report findings to all parties involved, answer questions regarding how I came to my decision, and provide next steps in the claim process
  • Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
  • Collaborated with other adjusters, sharing best practices for handling complex claims or unique situations that arose within the industry.

Sales Associate

Liberty Mutual Insurance
01.2017 - 11.2020
  • Built a strong relationship with a paired partner as we worked as a team to achieve and exceed sales quotas; with a per capita of 3-4 auto, home and life policies per week
  • Networking with Realtors and Mortgage professionals to build client base and promote products to new and existing clients.
  • Exceeded sales goals using consultative sales talents and effectively explaining products and services and coverages to generate interest.
  • Increased number of return customers through effective problem solving and conflict resolution.
  • Provided accurate and detailed quotes in auto, home, and life insurance for clients and explained all coverages thoroughly

Education

Ocean County CC

GED - Business Administration

Cherokee High School
Marlton, NJ
2003

Skills

  • Courteous demeanor
  • High-energy attitude
  • Adaptive team player
  • Problem-solving abilities
  • Excellent communication skills
  • Coverage Assessment

Accomplishments

  • Exceeded corporate targets for customer satisfaction on a daily, weekly, and monthly basis as a top performer. Worked within company systems and diligently completed all assigned tasks. Surpassed all sales goals and achieved company bonuses on a regular basis as a top performing sales associate. Resolved customer service issues to maximize loyalty and retention.

Timeline

PIP Adjuster

GEICO
08.2024 - Current

Auto Property Damage Adjuster

Liberty Mutual
01.2022 - 08.2024

Sales Associate

Liberty Mutual Insurance
01.2017 - 11.2020

GED - Business Administration

Cherokee High School

Ocean County CC

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Candice Stronski