Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
9
9
years of professional experience
Work History
Group Air Travel Agent
Etc Group
12.2023 - 04.2024
Office and Culture Coordinator
Protech Automotive Solutions
11.2020 - 08.2022
Created informative presentations on company values, reinforcing their importance during employee training sessions.
Researched new initiatives to further develop how to manage the training process.
Trained new hires how to use Concur.
Arranged travel needs for all employees.
Responsible for organizing meetings & employee events.
VIP Group Air Travel Agent
Etc Group
06.2018 - 03.2020
Booked and ticketed air travel for meetings and/or events for groups from 10 - 2000 people.
Received customers through spread sheets and through phone calls.
Prepared arrival and departure list reports at the clients request.
Composed fare analysis.
Meeting Event Planner
TSI USA
11.2017 - 04.2018
Meet with clients to understand the purpose of the event.
Plan the scope of the event, including its time, location, and cost.
Solicit bids from venues and service providers.
Inspect venues to ensure that they meet the client's requirements.
Coordinate event services such as rooms, transportation, and food.
Senior Group Air Consultant
BCD Travel
10.2015 - 11.2017
Booked and ticketed air travel for multiple companies by way of in coming calls.
National Compliance Manager at Endeavour Group (Australian Leisure & Hospitality Group)National Compliance Manager at Endeavour Group (Australian Leisure & Hospitality Group)
Head of Centre of Expertise – People Performance & Reward at C-CARE Group (Member of CIEL Group)Head of Centre of Expertise – People Performance & Reward at C-CARE Group (Member of CIEL Group)