Candice Washam

• Answering calls, scheduling appointments, dispatching calls when drivers call in for another job, add payroll time.
• Handled incoming calls and directed callers to appropriate department or employee.
• Assisted organizational efforts by filing, entering data and answering phones.
• Maintained front desk to provide positive first impression.
• Received and distributed mail, letters and packages.

• Answered phone calls and welcomed visitors to office.
• Greeted visitors or callers to handle questions or direct to appropriate staff.
• Collected payments, issued receipts and updated accounts to reflect new balances.
• Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.

Took beer orders for the week, scheduled interviews

• Scheduled loads according to priority and available equipment.
• Monitored dispatch board and adjusted call priorities regularly based on caller needs.
• Monitored changes in delivery schedule and communicated changes to customers.
• Worked closely with transportation supervisor to dispatch and assign loads.
• Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
• Answered customer requests with information about product availability, shipping information and status updates.
• Supervised driver dispatching, route planning and vehicle tracking for over 25 drivers.

• Checked paperwork prior to dispatching crew members to maintain accuracy.
• Supervised employees to ensure that cargo shipments were transported accurately to and from specified locations while adhering to safety standards.
• Maintained vehicle logs, records of cargo or billing statements in accordance with regulations
• Spoke with customers to ensure that expectations regarding deliveries had been met or exceeded.
• Responded to customer messages in regards to delivery issues.
• Dispatched drivers to meet daily delivery needs for company customers.

Also helped a lot with payroll every week