Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Candies Young

Winston-Salem, NC,NC

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

7
7
years of professional experience

Work History

Sales Representative

Footlocker Retail
09.2022 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Licensed Manicurist

Queens And Kings Nail Spa
10.2021 - Current
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Oversaw schedule to manage appointments of new and existing clients.

Office Manager

New Era Tax Prep
01.2020 - Current
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Personal Care Assistant

Home Care Services
10.2022 - 02.2023
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Line Assembler

The Resource Group
06.2016 - 07.2019
  • Met daily quotas consistently by always working hard and efficiently with little downtime.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Removed imperfections in component pieces and finished work.

Education

East Forsyth High School
Kernersville, NC

Skills

  • Flexible Hours
  • Adobe Systems Adobe InDesign
  • Adaptable and Flexible
  • Persuasion

Timeline

Personal Care Assistant

Home Care Services
10.2022 - 02.2023

Sales Representative

Footlocker Retail
09.2022 - Current

Licensed Manicurist

Queens And Kings Nail Spa
10.2021 - Current

Office Manager

New Era Tax Prep
01.2020 - Current

Line Assembler

The Resource Group
06.2016 - 07.2019

East Forsyth High School

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Candies Young