Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danny Irizarry

Orlando,FL

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Sales Representative

Pristine Jewelry
01.2024 - 07.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Customer Service Representative

Easy Solutions-credit Consulting Services
11.2022 - 09.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Server

El Cilantro
05.2020 - 09.2022
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Overnight Stocker

Dollar Tree
07.2019 - 09.2020
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Server

Jimmy Hulas
02.2016 - 10.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Trade - Carpentry

Valencia College
Orlando, FL
05.2019

High School Diploma -

El Redentor
Orlando, FL
07.2016

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Relationship Building
  • Sales expertise
  • Sales closing
  • Sales strategy development
  • Complex Problem-Solving
  • Client Service
  • Relationship selling
  • Performance Improvement
  • Customer Needs Assessment
  • Strong Communication and Interpersonal Skills
  • Adaptable and Flexible
  • Attention to Detail
  • Friendly and Helpful
  • Creative Thinking
  • Honest and Dependable
  • Reliable and Responsible
  • Goal-Driven
  • Customer Assistance
  • Sales and Promotions
  • Cash Handling
  • Building Customer Loyalty
  • Decision-Making
  • Flexible Hours
  • Ability to Lift 40 pounds

Timeline

Sales Representative

Pristine Jewelry
01.2024 - 07.2024

Customer Service Representative

Easy Solutions-credit Consulting Services
11.2022 - 09.2023

Server

El Cilantro
05.2020 - 09.2022

Overnight Stocker

Dollar Tree
07.2019 - 09.2020

Server

Jimmy Hulas
02.2016 - 10.2018

Trade - Carpentry

Valencia College

High School Diploma -

El Redentor
Danny Irizarry