Candis Glover
54th Street Grill & Bar
St Louis,MO
12
years of professional experience
Server delivering fast, attentive service in high-volume dining settings. Manages POS orders, menu knowledge, and table-side recommendations to keep service accurate and guest-focused. Supports smooth floor flow through timely delivery, cleanup, and teamwork with kitchen and front-of-house staff.
Work History
Server
8 Months- Delivered exceptional customer service, enhancing guest satisfaction and retention.
- Collaborated with kitchen staff to coordinate orders and maintain quality standards.
- Collaborated with kitchen staff to ensure menu accuracy and special requests were met.
- Oversaw dining area cleanliness, maintaining a welcoming environment for guests.
- Resolved customer complaints promptly, fostering positive dining experiences.
- Implemented upselling techniques, increasing average check totals during shifts.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with TOAST system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
1 Year 11 Months- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Addressed guest inquiries and complaints promptly, fostering a positive dining experience.
- Accurately recorded orders on cash register and point-of-sale system.
- Coordinated with restaurant staff to streamline operations and improve service flow.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided exceptional service to a high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
2 Months- Presented wine selections with appropriate glasses, enhancing customer dining experience.
- Presented menus and answered questions regarding items.
- Informed customers of daily specials and signature menu items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Explained menu items, describing ingredients and cooking methods upon request.
- Fostered customer engagement through polite and professional demeanor, encouraging inquiries and order placements.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Highlighted desserts, appetizers, and specialty drinks to increase sales opportunities.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server
3 Years 3 Months- Provided excellent customer service to ensure satisfaction.
- Delivered exceptional customer service to enhance guest satisfaction.
- Took orders from customers accurately and in a timely manner.
- Greeted guests and provided menus.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Addressed guest inquiries and complaints promptly to maintain a positive dining experience.
- Prepared drinks according to standard recipes.
- Accurately recorded orders on cash register and point-of-sales system.
- Stayed informed about daily specials, new menu items, promotions.
- Demonstrated enthusiasm and thorough knowledge of menu and products to assist guests effectively.
Education
Bartending Certificate
High School Diploma
Journeyman 2025 - Carpentry
Skills
Point of sale operation
High-volume dining
Dining area maintenance
Wine service
Effective customer upselling
Team member support
Table setting arrangements
Hostess support
Dining crew workflow optimization
Hospitality service expertise
Closing procedures
Opening procedures
Order accuracy checks
Education and Training
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Timeline
Server
54th Street Grill & Bar
11.2024 - 07.2025Read More
Server
Stoney River Steakhouse and Grill
01.2017 - 12.2018Read More
Server
BrickTop's Restaurant
11.2016 - 01.2017Read More
Server
Hardrock Cafe
06.2013 - 09.2016Read More
Lafayette High School
High School Diploma
Read More
Bartending Institute
Bartending Certificate
Read More
Carpenter Apprenticeship School
Journeyman 2025 from Carpentry
Read More