Candis McCuan
Jackson,MO
Summary
Responsible mental healthcare worker experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, intervening in crisis situations, helping clients and assisting with daily programming. Compassionate while helping others and providing satisfaction to clients and caregivers.
Overview
6
6
years of professional experience
Work History
Emergency Room Enhancement Outreach Specialist
Community Counseling Center of Cape Girardeau
Cape Girardeau, MO
09.2023 - Current
- Present clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Provide clients with coping skills that they can use when they encounter mental health disturbances.
- Perform ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Promote integration of behavioral health care and long-term services to enhance continuity of care for clients.
- Implement community outreach and engagement plans to reach vulnerable communities.
- Building and maintaining extensive knowledge of community resources and have the ability to match person with eligible resources.
- Gain client access to services with creative attempts to help identify and obtain resources and needed services.
- Monitors service delivery by maintaining regular contact with person and service providers/ programs involved.
- Complete follow up calls and maintain contact for increased success.
- Help the person increase his/her support network outside of the behavioral health service delivery system.
Behavioral Health Technician Team Leader
Cottonwood Residential Treatment Center
Cape Girardeau, MO
05.2022 - 09.2023
- Provide support and direction to assigned Behavioral Health Technicians.
- Act as a liaison between the Behavioral Health Technicians and Facility Manager.
- Ensure the safety and welfare of the clients and facility per policies and procedures.
- Perform all required documentation, charting, including supervisions of assigned staff.
- Intervene in crisis situations.
- Attend treatment team meetings for clients and implement appropriate treatment interventions per treatment plan.
- Participate in recreational and social activities with clients.
- Attend staff meetings and maintain professional working relationships with clients, staff, and public.
- Maintain a Trauma Informed Care environment.
- Developed safety plans to minimize crisis risk and intervene with specific procedures.
- Provided clients with healthy coping and distress tolerance skills to counteract negative stress responses.
Behavioral Health Technician
Cottonwood Residential Treatment Center
Cape Girardeau, MO
11.2021 - 05.2022
- Documented behavioral incidents to keep accurate records.
- Documented patient behavior, interventions completed and patient response to interventions.
- Established and maintained professional working relationships with clients, staff, and public.
- Planned and implemented safe interventions consistent with treatment goals.
- Cultivated relationships with fellow staff members to enhance team collaboration.
- Assisted with execution of client activities, led Dialectical Behavior Therapy groups, and off ground activities.
- Provided excellent service to patients through personable communication.
- Participated in treatment planning by helping to identify patients' problems, needs, and strengths.
- Responded to emergency situations and provided crisis support.
- Performed behavioral interventions to teach communication, social and daily living skills and reduce problematic behaviors in home, community and school settings.
Waitress/Cook
Los Boys Hideaway Cafe Bar & Grill
Cape Girardeau, MO
07.2021 - 11.2021
Server
The Chateau Girardeau
Cape Girardeau, MO
04.2018 - 07.2021
Education
Psychology 104/120 hours
Southeast Missouri State University
Cape Girardeau, MOHigh School Diploma -
Jackson Senior High School
Jackson, MO05.2020
Skills
- Service Oriented
- Staff Training
- Behavior Observation
- Charting and Clinical Documentation
- Crisis Management
- Certification in Professional Assault Crisis Training
- Deescalation Training
- First Aid/CPR
- Mental Illness Treatment
- Rapport Building
- Coordinating Care
- Active Listening
- Problem-Solving
- Therapeutic Treatment
- Leadership
- Typing
- Microsoft Office
Timeline
Emergency Room Enhancement Outreach Specialist
Community Counseling Center of Cape Girardeau
09.2023 - Current
Behavioral Health Technician Team Leader
Cottonwood Residential Treatment Center
05.2022 - 09.2023
Behavioral Health Technician
Cottonwood Residential Treatment Center
11.2021 - 05.2022
Waitress/Cook
Los Boys Hideaway Cafe Bar & Grill
07.2021 - 11.2021
Server
The Chateau Girardeau
04.2018 - 07.2021
Psychology 104/120 hours
Southeast Missouri State University
High School Diploma -
Jackson Senior High School
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