Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Candis Wilhelmi

Haines City

Summary

Experienced and ambitious professional with a strong background in customer service and transportation as a bus driver. Well-regarded for drive and work ethic, consistently delivering exceptional results through excellent communication and customer service skills.

Overview

40
40
years of professional experience

Work History

Transportation Bus Driver

Walt Disney Parks and Resorts
08.2014 - 10.2024
  • Delivered safe and timely transportation for over a 1000 guests daily, enhancing their park experience and contributing to overall satisfaction
  • Maintained a flawless driving record over 10 years

Sales/Service Asst. Manager

The Popcorn Factory/1800Flowers.com
09.1999 - 06.2012
  • Liaison between 4 call centers and corporate office
  • Handled all complaints and escalated calls
  • Cultivated lasting relationships with key clients, leading to an increase in repeat business and customer loyalty for The Popcorn Factory brand
  • Oversaw daily operations of the sales team, ensuring adherence to best practices which resulted in achieving monthly sales targets consistently

Medical Office Manager

Thomas E. Williams, M.D.
09.1984 - 05.1999
  • Liaison between Doctors and patients
  • Scheduled appointments, surgical procedures, travel and meetings
  • Experience in ICD9 and CPT coding
  • Processed payroll, insurance and reconciled financial books
  • Updated pension plans and licensing

Education

Associate Degree - Business

College of DuPage
Glen Ellyn, IL
06.1978

Skills

  • Service Excellence
  • Strong Interpersonal Communication
  • Customer Engagement Skills
  • Defensive Driving

Additional Information

Seeking full-time/part-time employment to build upon my exceptional customer service experience.

Timeline

Transportation Bus Driver

Walt Disney Parks and Resorts
08.2014 - 10.2024

Sales/Service Asst. Manager

The Popcorn Factory/1800Flowers.com
09.1999 - 06.2012

Medical Office Manager

Thomas E. Williams, M.D.
09.1984 - 05.1999

Associate Degree - Business

College of DuPage
Candis Wilhelmi