Hi, I’m
Candis Wilson
Casper,WY
Summary
Reliable and personable retail professional with experience in cash handling and customer service. Strong communication and problem-solving skills, contributing to team success. Skilled in merchandising and prioritization, ensuring efficient operations. Proven ability to manage customer complaints and enhance satisfaction.
Overview
11
years of professional experience
Work History
Self EmployedCasper, WY
Homemaker
08.2018 - Current
Job overview
- Developed and implemented household budgeting strategies to ensure expenses were managed efficiently.
- Coordinated activities to foster health and wellness for active household.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
MenardsLansing, MI
Sales Associate
03.2018 - 08.2018
Job overview
- Maintained knowledge of current promotions, payment policies and security practices.
- Set up attractive merchandise displays to boost sales and reduce overstock.
- Scanned shelves and product cases for expired stock to discard outdated items.
MenardsPlatteville, WI
Front End Manager
07.2017 - 03.2018
Job overview
- Resolved customer complaints quickly and effectively to maintain satisfaction.
- Ensured accurate financial records by resolving discrepancies efficiently.
- Scheduled and delegated tasks to ensure optimal shift coverage, and team efficiency.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
MenardsPlatteville, WI
Assistant Cabinets and Appliances Manager
06.2017 - 07.2017
Job overview
- Utilized excellent math skills to maintain accurate inventory levels.
- Kept department on-target to meet sales.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
KohlsDubuque, IA
Sales Associate/Cashier
04.2017 - 06.2017
Job overview
- Assisted customers by finding needed clothing items and checking inventory for items at other locations.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
MenardsKalamazoo, MI
Assistant Front End Manager
08.2015 - 03.2017
Job overview
- Created and optimized employee schedules to secure proper coverage for all shifts.
- Cultivated strong customer relations and developed effective customer service standards.
- Prepared cash deposits in the amount of 10+ thousand dollars with zero discrepancies.
- Maintained accurate bookkeeping of important files, ran reports and delivered updates to supervisor.
MenardsBattle Creek, MI
Delivery Coordinator
06.2015 - 08.2015
Job overview
- Coordinated, distributed and filed paperwork for each delivery.
- Completed merchandise inspections to look for signs of damage and check accuracy of pulled items versus ordered items.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
MenardsBattle Creek, MI
Head Cashier
03.2015 - 06.2015
Job overview
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Maintained work area in clean and neat manner.
MenardsBattle Creek, MI
Cashier
09.2014 - 03.2015
Job overview
- Operated cash register, collected payments and provided accurate change.
- Inspected items for damage and obtained replacements for customers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Pizza HutBattle Creek, MI
Line Cook
09.2013 - 08.2014
Job overview
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Answered customer phone calls, entered their orders into POS and collected payment over the phone.
Education
Pennfield Senior High SchoolBattle Creek, MI
High School Diploma
06.2014
Skills
- Excellent customer service
- Effective communication
- Cash handling accuracy
- Problem-solving
- Reliability and punctuality
- Merchandising expertise
- Prioritization skills
Timeline
Homemaker
Self Employed
08.2018 - Current
Sales Associate
Menards
03.2018 - 08.2018
Front End Manager
Menards
07.2017 - 03.2018
Assistant Cabinets and Appliances Manager
Menards
06.2017 - 07.2017
Sales Associate/Cashier
Kohls
04.2017 - 06.2017
Assistant Front End Manager
Menards
08.2015 - 03.2017
Delivery Coordinator
Menards
06.2015 - 08.2015
Head Cashier
Menards
03.2015 - 06.2015
Cashier
Menards
09.2014 - 03.2015
Line Cook
Pizza Hut
09.2013 - 08.2014
Pennfield Senior High School
High School Diploma
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