Summary
Overview
Work History
Education
Skills
Certification
Communication Skills
Timeline
Generic

CANDISE ABLEITER

Sanford,FL

Summary

Developed strong communication and problem-solving skills in fast-paced customer service environment. Adept at managing customer relationships and resolving complex issues to ensure satisfaction. Looking to transition these skills into new field, driving positive outcomes and growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Pet Stylist

PETCO
12.2023 - 10.2024
  • Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
  • Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
  • Balanced multiple appointments simultaneously without compromising attention to detail or customer satisfaction levels.

HHA(Home Health Aid)

RIGHT AT HOME
11.2022 - 12.2022
  • Made daily rounds to several homes of patients and administered daily care based on doctors' instructions
  • Assisted many patients in the maintenance and upkeep of their homes
  • Prepared meals either in advance in a company kitchen or at the patient's home depending on dietary needs

Crossing Guard

SEMINOLE COUNTY SHERIFF'S OFFICE
01.2017 - 08.2018
  • Assisted children in the community and schools learn proper crossing techniques and safety when riding a bicycle
  • I also helped in community events and provided support to the community

CSR

24-7 INTOUCH
10.2016 - 01.2017
  • Working for Express clothing as a supervisor or a customer service advocate
  • Proven experience providing customer support in busy call center environments for public utility and insurance industry employers
  • An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty
  • Strategic-relationship and partnership-building skills listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes

Cashier

Universal Studios
02.2015 - 04.2016
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Mastered point-of-service (POS) computer system for automated order taking
  • Followed procedures for safe food preparation, assembly, and presentation

Customer service representative

Convergys
04.2015 - 11.2015
  • Taking calls and troubleshooting with customers to get a resolution
  • Active listening was key in this job, being able to identify the issue and coming together for a solution
  • While also having empathy toward the customer

Education

AAA -

AAA School of Dental Assisting
09.2019

AAA -

Rock Valley College
01.2016

Skills

  • Strong communication skills
  • Patience and empathy
  • Customer focus

Certification

  • CNA
  • EFDA
  • Radiology
  • CPR/ Life Support
  • Alzheimer's and dementia
  • HIV and bloodborne pathogens

Communication Skills

I have developed my communication skills through years of experience working with others. Working as a team or group has never been a challenge for me. I work very well with others and developed my active listening skills to understand the people around me.

Timeline

Pet Stylist

PETCO
12.2023 - 10.2024

HHA(Home Health Aid)

RIGHT AT HOME
11.2022 - 12.2022

Crossing Guard

SEMINOLE COUNTY SHERIFF'S OFFICE
01.2017 - 08.2018

CSR

24-7 INTOUCH
10.2016 - 01.2017

Customer service representative

Convergys
04.2015 - 11.2015

Cashier

Universal Studios
02.2015 - 04.2016

AAA -

AAA School of Dental Assisting

AAA -

Rock Valley College

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CANDISE ABLEITER