Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Candler Chantel

Zachary,LA

Summary

Dynamic casualty adjuster with proven expertise at Shelter Insurance, adept in liability analysis and claims investigation. Achieved significant reductions in legal fees through effective negotiation and streamlined claims processing. Renowned for exceptional client relations and a commitment to compliance, ensuring optimal outcomes in complex insurance scenarios.

Overview

12
12
years of professional experience

Work History

Casualty Adjuster

Shelter Insurance
08.2019 - Current
  • Improved claim resolution times by efficiently investigating and evaluating casualty insurance claims.
  • Participated in ongoing training programs to continuously maintain knowledge of current industry trends and regulatory changes impacting casualty adjusting practices.
  • Maintained strict adherence to state regulations when settling casualty claims, minimizing potential compliance issues.
  • Streamlined the claims process by implementing best practices in documentation and communication.
  • Negotiated cost-effective settlements with claimants by leveraging strong interpersonal skills and industry expertise.

Insurance Sales Producer

State Farm Insurance
06.2018 - 08.2019
  • Educated customers on various insurance products, empowering them to make informed decisions regarding their policies.
  • Increased customer retention with exceptional client service and timely follow-ups on policy renewals.
  • Assisted in training new hires, sharing industry knowledge and best practices to accelerate their learning curve and enable seamless integration into the team.
  • Participated in ongoing professional development opportunities such as workshops, seminars, and conferences to enhance skills and stay current with industry developments.
  • Achieved consistent sales targets by utilizing effective prospecting techniques and maintaining a strong pipeline of potential clients.
  • Developed strong relationships with clients, ensuring trust and loyalty for long-term business engagements.

Casualty and Liability Adjuster

Go Auto Insurance
12.2014 - 06.2018


  • Managed complex claims requiring multi-faceted approaches such as subrogation recovery efforts, minimizing company exposure to financial losses.
  • Negotiated minor and complex bodily injury settlements based upon treatment duration and the extent of injuries. Reduced potential legal fees by over $100,000 monthly.
  • Negotiated minor and complex bodily injury settlements based upon treatment duration and the extent of injuries. Reduced potential legal fees by over $100,000 monthly.
  • Negotiated minor and complex bodily injury settlements based upon treatment duration and the extent of injuries. Reduced potential legal fees by over $100,000 monthly.
  • Determined accurate coverage and liability based on the reported facts. Processed claims with multiple features including collision, comprehensive, physical damage and bodily injury


Auto Liability Claims Adjuster

Affirmative Insurance
10.2013 - 12.2014
  • Maintained detailed records for each claim, ensuring accuracy and completeness for future reference and audit purposes.
  • Established rapport with policyholders through clear communication, empathy, and professionalism during difficult circumstances.
  • Trained new adjusters on company policies and procedures, contributing to a well-prepared team of professionals.
  • Reduced claims processing time by implementing efficient workflow strategies and prioritizing tasks.

Education

Bachelor of Science - Business Management

Southern University And A&M College
Baton Rouge, LA
12-2011

Skills

  • Liability analysis
  • Claims investigation
  • Damage assessment
  • Policy interpretation
  • Certified Arbitrator
  • Louisiana Property & Casualty Adjusters License
  • Louisiana Property & Casualty Producers License
  • Louisiana Health & Life License

Accomplishments

United States Air Force, Security Forces (Military Police ) 2000 - 2004

Served at Kadena Airbase Japan & Incirlik Airbase Turkey

Timeline

Casualty Adjuster

Shelter Insurance
08.2019 - Current

Insurance Sales Producer

State Farm Insurance
06.2018 - 08.2019

Casualty and Liability Adjuster

Go Auto Insurance
12.2014 - 06.2018

Auto Liability Claims Adjuster

Affirmative Insurance
10.2013 - 12.2014

Bachelor of Science - Business Management

Southern University And A&M College

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