Summary
Work History
Education
Skills
Timeline
Bartender

Candra Hildebrand

Carlsbad,NM

Summary

Dynamic and highly reliable professional with extensive experience at Cals Shade Western, excelling in customer service and inventory management. Proven ability to enhance guest experiences and streamline operations, while effectively training staff and adhering to responsible alcohol service standards. Recognized for developing creative cocktail specials that increased sales and fostered a loyal clientele.

Work History

Bartender

Cal S Shade Western
1611 S Canal
  • Mixed and served beverages according to standard recipes and customer preferences.
  • Maintained cleanliness and organization of bar area to enhance efficiency.
  • Assisted in inventory management by tracking supplies and placing orders as needed.
  • Engaged with customers to build rapport and ensure a positive experience.
  • Trained new staff on bar procedures, safety protocols, and customer service standards.
  • Developed creative cocktail specials that attracted new clientele and increased sales.
  • Monitored alcohol consumption to adhere to responsible serving guidelines and local regulations.
  • Resolved customer complaints promptly, ensuring satisfaction and repeat business.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Assisted with inventorying beverage stock and bar supplies.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Built relationships with vendors to manage orders and negotiate costs.

Bookkeeper

Cals Shade Western
1611 S. Canal, Carlsbad, NM
  • Processed invoices and managed accounts payable to ensure timely payments.
  • Reconciled bank statements and maintained accurate financial records.
  • Assisted in monthly financial reporting and budget preparation.
  • Utilized accounting software to streamline bookkeeping tasks and improve efficiency.
  • Coordinated with vendors to resolve discrepancies and maintain strong relationships.
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Generated detailed financial reports for management review, facilitating informed decisionmaking.
  • Reduced financial discrepancies by performing monthly reconciliations of bank accounts.
  • Streamlined accounts payable and receivable management, improving relationships with vendors and customers.
  • Reduced errors in financial statements with meticulous attention to detail during data entry.
  • Facilitated better cash management, closely monitored cash flow statements.
  • Enhanced operational efficiency by automating routine bookkeeping tasks.
  • Facilitated smoother audits by maintaining organized financial records and documentation.
  • Contributed to successful financial planning, provided detailed reports and analysis to management.
  • Assisted with cost reduction by identifying unnecessary expenses through detailed financial analysis.
  • Optimized financial data accuracy, conducted thorough checks and balances.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Inspected account books and recorded transactions.
  • Matched purchase orders with invoices and recorded necessary information.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Entered figures using 10-key calculator to compute data quickly.
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.

Inventory Control Lead

Cals Shade Western
  • Oversaw inventory accuracy through regular cycle counts and audits.
  • Implemented inventory management software to streamline tracking processes.
  • Trained team members on best practices for inventory control and safety protocols.
  • Developed standardized procedures for receiving and storing materials efficiently.
  • Coordinated with suppliers to ensure timely delivery of products and materials.
  • Supported smooth operations by communicating proactively with cross-functional teams regarding stock levels and potential shortages.
  • Reduced product loss with thorough tracking of inventory movement, ensuring proper storage conditions, and minimizing spoilage.
  • Assisted in cycle count program implementation which led to more efficient and accurate inventory control processes.
  • Ensured proper documentation of all incoming shipments by verifying packing slips against purchase orders before updating the database accordingly.
  • Facilitated timely order fulfillment by ensuring proper allocation of stock to customer orders and coordinating with shipping teams.

Education

General Studies

Olney Central College
Olney, IL

Skills

Strong multitasking

Customer service

Highly reliable

Team player attitude

Responsible alcohol service

Complex Problem-solving

Handling difficult customers

Cash register operation

Alcohol awareness

Inventory

Ordering bar supplies

ABC standards

Beverage supply orders

Safe serving practices

ABC regulations

Liquor restocking

Timeline

Bartender

Cal S Shade Western

Bookkeeper

Cals Shade Western

Inventory Control Lead

Cals Shade Western

General Studies

Olney Central College
Candra Hildebrand