Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candy Carnevale

Pompano Beach,FL

Summary

Proactive VIP Representative and Road Manager with extensive experience in hospitality, touring logistics, and merchandising. Expertise in inventory management, guest satisfaction, and mentoring junior staff. Known for delivering exceptional service, maintaining professionalism under pressure, and improving operational efficiency.

Overview

6
6
years of professional experience

Work History

VIP Representative

Live Nation
05.2023 - Current
  • Monitored inventory levels of VIP amenities, replenishing stock as needed to maintain exceptional standards of hospitality.
  • Reviewed and analyzed guest feedback to identify areas for improvement, implementing changes that led to a higher level of overall satisfaction among VIP clients.
  • Managed guest complaints with professionalism, resolving issues promptly and effectively.
  • Increased customer satisfaction ratings by consistently delivering attentive service that exceeded expectations.

Road Manager

Hellanbach
02.2022 - Current
  • Maintained a clean driving record while transporting bands safely between performance locations across thousands of miles.
  • Mentored junior road managers in best practices for touring logistics, resulting in their successful career growth.
  • Addressed unforeseen challenges promptly and effectively, maintaining professionalism under pressure to ensure minimal disruptions to tours.
  • Organized efficient load-ins and load-outs of equipment, reducing setup time and labor costs for each event.

Merchandise Associate

E2E Merchandising
02.2021 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Merchandising Specialist

Bright Pursuit
01.2019 - Current
  • Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
  • Arranged merchandise in alignment with store planogram.
  • Reduced shrinkage rates by conducting thorough inventory checks and addressing discrepancies promptly.
  • Assembled quarter and full-size point of purchase promotional displays.

Education

High School Diploma -

Pompano Beach High School
Pompano Beach, FL
05.1984

Skills

  • Strong empathy
  • Exceptional communication
  • Fluent in Multiple Languages
  • Multitasking proficiency
  • Teamwork and Collaboration

Timeline

VIP Representative

Live Nation
05.2023 - Current

Road Manager

Hellanbach
02.2022 - Current

Merchandise Associate

E2E Merchandising
02.2021 - Current

Merchandising Specialist

Bright Pursuit
01.2019 - Current

High School Diploma -

Pompano Beach High School

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Candy Carnevale