Candy Elizabeth Veloz

• Coordinated scheduling of cataract, LASIK, pterygium, and other surgical procedures, ensuring compliance with pre-operative clearances and insurance approvals.
• Instructed patients on preoperative and postoperative care regarding lens options and procedural guidelines.
• Scheduled surgeries and assisted in obtaining necessary clearances and verifying insurance approvals.
• Assisted with insurance and financial inquiries. Coordinated surgical orders and followed up with patients
• Liaison between patients, surgeons, and surgical facilities for cataract, LASIK, pterygium, and other surgeries
• Worked closely with ophthalmology technicians and administrative front desk

• Optos
• Optical Coherence Tomography (OCT)
• Corneal Topography & Visual Field Testing
• YAG Laser Assistance
• Intraocular Pressure (IOP) Measurement & Pupil Dilation
• Manifest Refraction (MRx)
• Pre-op and Post-op Patient Care
• Lenstar Biometry

• EHR Ambulatory/PM

• Ophthalmology & optometry front desk support

• Ophthalmology pre-testing & technician duties

• Optical dispensing

• Referrals coordination

• Insurance verification and billing (optometry & ophthalmology

• Answering phones / scheduling appointments
• Optician
• Floater - per diem

• Performed Pre-Testing duties including auto-refraction, visual field screening, color- vision screening, Optomap fungus photos, Oct, VF
• Verify eligibility with all major insurance companies including Medi-Cal, Blue Shield, Anthem, Guardian, VSP, EyeMed, Davis, MES

• Perform billing and administrative duties such as filing claims, scanning patient charts, answering a high-volume of calls, checking patients in/out.
• Utilizing computer programs such as EHR, Crystal Programs
• Optometric Assistant
• Optician / dispensing optician
• Optical Lab Technician / Lens Cutter responsible for lens cutting, edging, and quality control.

• Perform optician Pre-Testing duties including auto-refraction, visual field screening, auto-lensometry
• Verify eligibility with all major insurance companies including Medi-Cal, Blue Shield, Anthem, Guardian, VSP, EyeMed, Davis, MES
• Performed billing and administrative tasks: filed claims, managed patient charts, answered calls, checked patients in/out, and addressed insurance inquiries
• Assist patients in selecting eyeglasses/lenses based on their eligibility and/or prescription needs
• Provide excellent customer service to patients, assuring their complete comfort and understanding of their eligibility as well as vision care
• Optician / dispensing optician
• Pretester / optometric assistant

• Greeted and checked-in patients.
• Prepared and pulled charts.
• Took vitals, performed venipuncture and administered injections.
• Checked blood sugar levels.
• Performed translation assistance for Spanish speaking patients.
• Performed Medical Records Management.
• Externship for medical assistant

• Filed OB/GYN charts
• Scanned old and new charts into updated E-file system
• Front office duties include, answering phones, scheduling appointments
• Assisted OB/GYN with Pap smears and STD tests
• Assisted with ultrasounds and colposcopy exams
• Externship hours for medical school