Candy Hackney
Oxnard,CA
Summary
Highly organized and detail-oriented professional with a strong desire to excel in an Assistant Manager role. Seeks an opportunity to effectively utilize skills and qualifications in driving operational efficiency and delivering exceptional customer service. Committed to fostering a positive work environment, leading by example, and collaborating with cross-functional teams to achieve business objectives. Adept at multitasking, problem-solving, and implementing innovative strategies to optimize productivity and enhance overall performance.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Papa John's Pizza
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Parts Sales Manager
Auto Zone
09.2021 - 02.2025
- Opening store manager/ Closing store manager
- Verify returns daily for loss prevention purposes
- Ordered parts for customers, repair shops, and service departments for use in vehicle repairs and maintenance..
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Built relationships with customers and community to establish long-term business growth.
Housekeeper/ Maid
Merry Maids
01.2021 - 01.2022
- Cleaned rooms, hallways, restrooms, kitchens, living rooms/ family rooms, and dining rooms.
- Emptied wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
- Adhered to professional house cleaning checklist.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Enhanced customer satisfaction by providing personalized services based on individual client preferences.
Assistant Manager/Customer Service Rep.
Domino’s
01.2015 - 01.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Oversaw daily operations to maintain store cleanliness and organization.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
Receptionist/ Dispatcher
Elite Rooter
01.2020 - 01.2021
- Scheduled and dispatch workers to appropriate locations, according to customer requests, specifications, or needs, using telephones.
- Relayed work orders, messages, and information to and from workers.
- Conferred with customers and supervising personnel to address questions, problems, and requests for service.
Skills
- 10 years of Customer service
- Management experience
- Excellent communication skills
- Inventory management
- Reviewing deliveries
- Teamwork
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Team leadership
- Active listening
- Adaptability and flexibility
Timeline
Assistant Manager
Papa John's Pizza
06.2023 - Current
Parts Sales Manager
Auto Zone
09.2021 - 02.2025
Housekeeper/ Maid
Merry Maids
01.2021 - 01.2022
Receptionist/ Dispatcher
Elite Rooter
01.2020 - 01.2021
Assistant Manager/Customer Service Rep.
Domino’s
01.2015 - 01.2022
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