Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Candy Hawkins

Virginia Beach,Virginia

Summary

Dynamic Retail Sales Manager with a proven track record at A Plus Mailbox and More, excelling in revenue growth and customer engagement. Skilled in training and mentoring staff, implementing effective merchandising strategies, and optimizing inventory management. Committed to enhancing brand awareness and driving sales through innovative promotional campaigns.

Competent Retail Sales Manager with wealth of experience in building client rapport and driving business success.

Overview

10
10
years of professional experience

Work History

Retail Sales Manager

A Plus Mailbox and More
12.2019 - Current
  • Led team in achieving sales targets through strategic customer engagement and effective merchandising.
  • Trained and mentored new staff, fostering a collaborative work environment focused on service excellence.
  • Implemented inventory management practices to optimize stock levels and reduce shrinkage.
  • Analyzed sales data to identify trends, adjusting strategies to maximize revenue potential.
  • Developed promotional campaigns that enhanced customer experience and drove foot traffic to the store.
  • Established operational procedures that improved efficiency and streamlined the sales process.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.

Business Management Assitant

Acosta
10.2015 - 03.2017
  • Customer Forms – Contract generation via customer portals, Acosta Sprint, Acosta Relay and Excel.
  • Client Financial Tools – Creating customer events and maintenance as required.
  • Trade Reconciliation – Responding to claims alerts, maintaining fund balances within clients metrics.
  • Order Alerts – Verifying accurate pricing and promotions on customer orders.
  • Data Support – Submissions of price changes, item setup requests and customer facing information in customer portals.
  • Additional Job Functions - To support the promotional planning and execution process.

Education

EKG Technician

Old Dominion University
Norfolk, VA

High School Diploma -

Central Kitsap High School
Silverdale, WA

Skills

  • Customer service
  • Retail operations
  • Sales expertise
  • Driven work ethic
  • Decision-making
  • Customer engagement
  • Management
  • Critical thinking
  • Training and mentoring
  • Product merchandising
  • Staff development
  • Revenue growth
  • Brand awareness

Languages

English
Full Professional

Timeline

Retail Sales Manager

A Plus Mailbox and More
12.2019 - Current

Business Management Assitant

Acosta
10.2015 - 03.2017

EKG Technician

Old Dominion University

High School Diploma -

Central Kitsap High School

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