Candy Prentice
Swanton,OH
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Dedicated to welcoming customers and providing comprehensive service. Have an In-depth understanding of sales strategy and merchandising techniques to obtain highest Sales goals with guest retention. Particularly skilled at stepping up and leading to provide the best service and team support as needed.
Overview
25
25
years of professional experience
Work History
Sales Consultant
La-Z-Boy Home Furnishings & Decor
Toledo , OH
07.2023 - Current
- Created customized presentations for potential customers based on their personal needs of their home with product we provide.
- Scheduled Deliveries maintained customer orders for complete satisfaction for each guest.
- Maintained accurate records and reports of all sales activities in the RMS system.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Ensured customer satisfaction by providing follow-up support after purchases.
Merchandiser
Scotts Miracle-Gro
Toledo, OH
02.2023 - 07.2023
- As a Merchandiser I promote Scotts products inside and outside stores
- Provide customers and store associates with product knowledge on Scotts brands
- Ensure product is stocked and presentable at all times
- Assist in identifying opportunities for solution selling and utilizing incremental space
- Also Provide support to Sales Manager and store employees as needed
- Work effectively independently and as a team to perform all tasks assigned to promote positive revenue
Retail Sales Consultant
Ashley Furniture Home Store
Holland, OH
09.2018 - 02.2023
- Offering each guest personalized service to boost sales and guest satisfaction, selling FCP service plans, furniture, mattresses, and discovering best financing options for each situation
- Answer's product questions with up-to-date knowledge of current sales and store promotions
- Use consultative sales approach to understand customer needs and recommend relevant offerings to establish a closed sale to prosper with commission, monthly bonuses, and happy guests
- Provide after delivery follow up to retain customer for future business
- Support team members with guidance thru any task at hand
Team Leader/Manager
Tractor Supply Company
Toledo, OH
09.2017 - 09.2018
- Specialized in encouraging team members to provide customer service and perform duties to best of abilities
- Additional responsibilities: open/ close store daily with safe cash handling and alarm codes, ordering product/parts for customers, promote service/replacement plans, store freight, planograms, forklift, customer service, knowledge of products and promotions, encourage team while being leader with maintaining highest level of professionalism
- Built strong relationships with customers through positive attitude and attentive response
Regional Corporate Sales Manager
Honey Baked LLC
01.2015 - 01.2016
- Oversaw development of several stores and corporate sales departments in Toledo, and Cleveland region
- Proactively called on current corporate B2B customers and lapsed prospects
- Generated and followed up on quotes for B2B and B2C clients for local pick up and mail order
- Managed sales calls, faxes, and e-mails
- Used Microsoft Word and other software tools to create documents and other communications Processed sale orders, quote, finalized credits and debits, and prepared communication mailings
- Provided customer assistance to fulfill customer needs with product care and handling
- Organized and executed new business with sales blitz and marketing along with incentive with referral programs for clients
- Met sales budget and goals on quarterly/yearly basis to achieve aggressive company growth
Corporate Sales Specialist
Honey Baked Foods Inc
Holland, OH
05.2000 - 12.2014
- Built and cultivated long-term quality relationships with thousands of clients by addressing needs and providing superior customer service
- Pulled, Packaged and Labeled product on assembly line for B2B clients, Prospected B2B customers both active and lapsed, generated Corporate mailings, and correspondences
- Completed daily outbound and incoming sales calls, faxes, and e-mails
- Provided customer assistance to fulfill customer needs with product care and handling
- Demonstrated consistent track record of overachieving sales quotas
- Build growth with developing fund raisers with local businesses, hospitals, churches and schools
Education
Some College (No Degree) - Business Management
The University of Findlay
Findlay, OHHigh school diploma - College preparation
Anthony Wayne High School
Whitehouse, OHSkills
- Excellent Written and verbal Communication with Team Leadership Building guest Relationships and Loyalty Works hard on meeting Sales Goals Reliable and Responsible
- Sales Management
- Pricing
- Upselling
- Account Management
- Marketing
- Inside Sales
- Microsoft Office and Word
- Accounts Payable and receivable
Languages
English - Fluent
Timeline
Sales Consultant
La-Z-Boy Home Furnishings & Decor
07.2023 - Current
Merchandiser
Scotts Miracle-Gro
02.2023 - 07.2023
Retail Sales Consultant
Ashley Furniture Home Store
09.2018 - 02.2023
Team Leader/Manager
Tractor Supply Company
09.2017 - 09.2018
Regional Corporate Sales Manager
Honey Baked LLC
01.2015 - 01.2016
Corporate Sales Specialist
Honey Baked Foods Inc
05.2000 - 12.2014
Some College (No Degree) - Business Management
The University of Findlay
High school diploma - College preparation
Anthony Wayne High School