Candy Rivera Wood
Unit Coordinator
San Francisco,CA
Summary
Dynamic and highly collaborative Unit Coordinator offering 6.5 years of continuous, dedicated experience with Sutter Health. Currently manages while optimizing comprehensive administrative workflows across two high-acuity Adult MedSurg units, built upon 4 years of specialized service in Labor & Delivery. Skilled in managing daily operations, ensuring efficient workflow, and supporting medical staff. Strong focus on team collaboration and delivering results. Reliable, adaptable, and prepared to meet changing needs. Adept in conflict resolution, patient care coordination, and resource management, and a deep understanding of "CARING FOR OUR PATIENTS FIRST AND OUR PEOPLE ALWAYS"
Overview
7
7
years of professional experience
Work History
Unit Coordinator - 7W & 8W Adult MedSurg
Sutter Health, CPMC
03.2024 - Current
- Execute a wide variety of routine and specialized clerical duties simultaneously supporting two busy, multi-bed Adult MedSurg units, optimizing workflows across both floors.
- Prioritize complex assignments and incoming clinical requests in a high-volume unit with frequent environmental interruptions, maintaining total composure and organizational focus.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations in both administrative and medical capacities.
- Drive operational excellence as an active member of the 7W Unit Based Unit Council (UBC), collaborating with nursing leadership to resolve unit concerns, improve workflows and standardization of organizational objectives.
- Gained the confidence and collaboration of staff, physicians, and multidisciplinary providers through highly developed verbal and written communication.
- Foster a divers and inclusive workplace through active memberships and engagement in various Sutter Employee Resource Groups (SERGs).
Unit Coordinator - Labor & Delivery
Sutter Health, CPMC
03.2020 - 03.2024
- Coordinated patient care activities across departments, enhancing communication and workflow efficiency.
- Managed scheduling for clinical staff, ensuring optimal coverage and resource allocation.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in EPIC and notifying appropriate personnel of newborn deliveries via Zebra communication.
- Improved patient satisfaction by addressing inquiries promptly, escalating concerns to relevant staff when necessary.
- Managed medical emergencies calmly and effectively while activating appropriate codes according to hospital policy; ensuring prompt response from specialized personnel.
Education
Associate of Applied Science - Tourism And Hospitality Management
Heald College
CA 05.2001 -
Skills
- Clinical & Administrative Systems: EPIC, Microsoft Office Suite (Word, Excel, Outlook)
- Unit Leadership & Safety: Reliability Coach, Unit Based Council (UBC) Initiatives
- Workflow Optimization: Dual-Unit Coordination, Priority Triage, Data Interpretation, Schedule Management
- Compliance & Culture: HIPAA Regulations, Joint Commission and Press Gainey Data, Sutter Employee Resource Groups (SERGs) Engagement, EHR
Timeline
Unit Coordinator - 7W & 8W Adult MedSurg
Sutter Health, CPMC
03.2024 - Current
Unit Coordinator - Labor & Delivery
Sutter Health, CPMC
03.2020 - 03.2024
Associate of Applied Science - Tourism And Hospitality Management
Heald College
05.2001 -