Candy Shepherd
Prole
Summary
Results-driven Senior Physical Damage Appraiser at EMC Insurance with expertise in market valuations and client communication. Proven track record in mentoring teams and optimizing processes to enhance accuracy and efficiency. Committed to achieving high-performance goals and ensuring client satisfaction through quality results.
Overview
37
37
years of professional experience
Work History
Senior Physical Damage Appraiser
EMC Insurance
04.2014 - Current
- Enhanced property valuations through thorough inspections and condition assessments.
- Determined accurate valuations by analyzing market trends and comparable sales data.
- Prepared comprehensive appraisal reports detailing findings and methodologies used.
- Ensured regulatory compliance by collaborating closely with underwriters and adhering to guidelines.
- Mentored junior appraisers, improving accuracy through best practices and shared techniques.
- Streamlined appraisal processes, significantly reducing turnaround time without sacrificing quality.
Server
Echo Valley Country Club
05.1989 - 08.1992
- Enhanced guest satisfaction through exceptional customer service and attention to detail.
- Streamlined service by efficiently managing multiple tables during busy shifts.
- Trained new staff on menu items and service standards to boost team effectiveness.
- Collaborated with kitchen to guarantee timely food delivery and maintain quality.
- Resolved customer complaints swiftly, fostering loyalty and positive dining experiences.
- Maintained cleanliness and order in dining areas for enjoyable guest experiences.
Education
High School Diploma -
East High School
Des Moines12-1988
Skills
- Mathematical calculations
- Client communication
- Market valuations
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Professional ethics
- Strong work ethic
- Guest engagement
- Hospitality service expertise
- Food running
- High volume dining
- Food safety practices
- Table bussing
- Dining area maintenance
- Beverage preparation
- Table setting
Timeline
Senior Physical Damage Appraiser
EMC Insurance
04.2014 - Current
Server
Echo Valley Country Club
05.1989 - 08.1992
High School Diploma -
East High School