Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candy Vilaylak

Haltom City,TX

Summary

Dynamic Practice Manager with a proven track record at Alliance Pediatrics, enhancing workflow efficiency and staff development. Excelled in implementing EMR systems and refining patient registration processes, boosting operational efficiency. Skilled in communication and policy development, adept at leading teams to exceed goals with a focus on continuous improvement and customer service.

Overview

20
20
years of professional experience

Work History

Practice Manager

Alliance Pediatrics
10.2012 - Current
  • Appointment scheduling
  • Insurance verification
  • E Check in/Check out patients
  • Collect co pays, payment entry, and negotiate payment plans
  • Post daily charges and process electronic bank deposits
  • Maintain patient flow for fast pace Pediatric office
  • Assist back office with check in, vitals & injections
  • Scan documents to Aprima EMR system
  • Developed and implemented new patient registration processes to streamline workflow.
  • Assessed medical office operations, identified areas of improvement, and developed plans for corrective action.
  • Maintained financial records, including billing and accounts receivable and payable.
  • Provided leadership and guidance to the medical team in order to meet goals and objectives.
  • Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
  • Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
  • Created reports that tracked key performance indicators such as revenue growth and efficiency metrics.

Insurance Coordinator

First Eye Care
03.2012 - 10.2012
  • Insurance verification
  • Appointment scheduling
  • Patient registration
  • Collect copays, payment entry
  • Prepare charts for following day
  • Assist front office with check in/check out

Front Office Coordinator

Azle Pediatrics
08.2007 - 02.2012
  • Insurance verification
  • Collect co pays, payment entry, and negotiate payment plans
  • Appointment scheduling and patient registration
  • Arrange outside diagnostic testing and pre certification
  • Maintain patient flow for fast pace Pediatric office
  • Respect and maintain privacy of patients, assuring patient confidentiality at all times
  • Process insurance appeals
  • Knowledge of all types of insurance

Front Office Coordinator

Alliance Foot & Ankle
03.2007 - 08.2007
  • Patient registration and appointment scheduling
  • Collect co pays and process daily bank deposits
  • Preparing charts for following day
  • Documentation faxing
  • Arrange outside diagnostic testing

Front and Back Office Medical Assistant

Kidcare Pediatrics
07.2006 - 03.2007
  • Post daily charges and process bank deposits
  • Insurance verification
  • Appointment scheduling
  • Checked in and checked out patients
  • Collect co pays and negotiate payment plans
  • Obtained and recorded vital signs
  • Administered injections and nebulizer treatments

Medical Assistant

Marblehead Pediatrics
Marblehead, USA
10.2004 - 06.2006
  • Prepared patients for examinations
  • Administered injections and nebulizer treatments
  • Prepared patient charts, appointment scheduling and filing
  • Obtained and recorded vital signs
  • Assisted with sutures
  • Post daily charges and payment entry

Education

Medical Assistant Certificate -

Bryman Institute
Brighton, MA
01.2004

Skills

  • Demonstration skills
  • Communication skills
  • Ability to work under pressure
  • Accuracy
  • Efficiency
  • Customer service
  • Interpersonal skills
  • Electronic Medical Records (EMR) system
  • Workflow efficiency
  • Policy and procedure development
  • Referral management
  • Managing files and records
  • Continuous improvement
  • Workflow management
  • Records management
  • Staff management
  • Staff development
  • Budgeting expertise
  • Employee operations
  • Marketing
  • Practice management
  • Supplies ordering

Timeline

Practice Manager

Alliance Pediatrics
10.2012 - Current

Insurance Coordinator

First Eye Care
03.2012 - 10.2012

Front Office Coordinator

Azle Pediatrics
08.2007 - 02.2012

Front Office Coordinator

Alliance Foot & Ankle
03.2007 - 08.2007

Front and Back Office Medical Assistant

Kidcare Pediatrics
07.2006 - 03.2007

Medical Assistant

Marblehead Pediatrics
10.2004 - 06.2006

Medical Assistant Certificate -

Bryman Institute

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Candy Vilaylak