A college sophomore with a strong interest in Healthcare, Business and Project Management, I have gained valuable experience in delivering exceptional customer service while developing skills in leadership, organization, and problem-solving through my roles in various industries.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Caregiver
Azalea Gardens Alzheimer's Special Care Center
Tallahassee, FL
01.2025 - Current
Provided compassionate assistance with bathing, dressing, and personal care to promote dignity and comfort.
Supported residents with daily living activities and personal care needs to enhance their quality of life.
Monitored and documented changes in residents' physical and emotional well-being to inform care adjustments.
Maintained a safe, clean, and comfortable environment for all residents.
Trained new staff on caregiving best practices and facility protocols.
Crew Member
Dunkin Donuts
Sarasota, Florida
06.2023 - 07.2024
Received and recorded customer orders at the counter., prepared food and processed payments in full-service establishment.
Delivered beverages to customers in a timely manner. and prepared specialty beverages.
Maintained cleanliness and organization of customer and food preparation areas to support smooth operations.
Cashier
Sonic Drive-In
Sarasota, Florida
07.2021 - 03.2023
Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.
Motivated team members to consistently achieve and surpass sales targets, fostering a competitive team environment.
Cultivated relationships with customers and community, supporting long-term business growth through trust and loyalty.
Increased sales by developing training programs for employees, analyzing regional and local market trends, and optimizing inventory management.
Dietary Aide
Stone River Retirement Community
Bradenton, Florida
04.2019 - 07.2021
Washed and sanitized dishes, flatware, and glasses.
Instilled a culture of service excellence by demonstrating attentive, polite, and efficient service; adhering to health and safety standards; and practicing clean and sanitary food handling protocols.
Maintained familiarity with menu offerings and key ingredients to provide accurate dietary information and enhance customer experience.
Washed and sanitized dished, flatware, and glasses.
Caregiver at Mustang Creek Estates Residential Assisted Living & Memory Care-Keller, TXCaregiver at Mustang Creek Estates Residential Assisted Living & Memory Care-Keller, TX