Caneron Taplin
Fayetteville,GA
Summary
Focused on performing high-quality repair service work on different types of cellular devices. Highly motivated, analytical and productive with strong history of meeting production goals and satisfying customers. Good troubleshooting and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cell Phone Repair Technician
IFixGlobal
08.2021 - Current
- Erased user data, debugged application issues and refurbished devices for resale.
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
- Completed quality and fraud inspections on cell phones.
- Specialized in repairing Apple, Motorola, LG, phones and frequently worked on other manufacturer models.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Created and monitored promotional approaches to increase sales and profit levels.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Provided exceptional customer service to customers, increasing customer loyalty.
- Drafted invoices for completed work.
- Handled problematic customers and maintain excellent customer service.
- Great understanding of how to scale content for different platforms.
- Showed customers new products for cell phone device
Local Route Driver
SMED
08.2018 - 05.2022
- Inspected and loaded delivery trucks and picked up customer returns.
- Logged mileage, stops, orders and carton counts for each route.
- Received, counted and inspected inventory for delivery.
- Delivered hot meals to schools using pick up trucks.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Loaded and unloaded orders at school locations
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food orders
Cell Phone Technician
Phone Depot
06.2021 - 03.2022
- Erased user data, debugged application issues and refurbished devices for resale.
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
- Completed quality and fraud inspections on cell phones.
- Specialized in repairing Apple, Samsung, Motorola, LG phones and frequently worked on other manufacturer models.
- Specialized in repairing Kindle and Apple tablets
- Diagnosed and resolved complex issues.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Fayette County High School
Fayetteville, GA05.2021
Skills
- Stock Control
- Returns Policies
- Safety Guidelines
- Customer Feedback
- Equipment Configuration
- Bug Fixes
- Equipment Safety
- Machine Operations
Certification
- Certified Phone Technician , WISE - 2021
Timeline
Cell Phone Repair Technician
IFixGlobal
08.2021 - Current
Cell Phone Technician
Phone Depot
06.2021 - 03.2022
Local Route Driver
SMED
08.2018 - 05.2022
High School Diploma -
Fayette County High School
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