C. Angel Jehorek
RALEIGH,North Carolina
Summary
Motivated current college student with excellent customer service skills and a strong work ethic. Eager to improve on current skills and to learn new skills as well.
Overview
6
6
years of professional experience
Work History
Movie Theater Employee
Cinemark
Raleigh, NC
07.2021 - Current
- Answered customer questions and concerns regarding tickets, pricing and promotions.
- Provided information regarding show times, new releases and upcoming movies and trailers.
- Swept food, debris and trash off of lobby and movie room floors.
- Collected and took out garbage from concession stand and bathroom bins.
- Performed ushering duties and assisted customers with seating.
- Took misplaced customer items to lost and found areas and reported complex issues to supervisors.
- Maintained positive working relationship with fellow staff and management.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Complied with health and sanitation practices and procedures.
- Recognized security risks to properly handle situations.
- Determined authenticity and applicability of presented tickets.
- Maintained cleanliness concession stand by refilling condiments, sanitizing cooking equipment and wiping down glass display cases.
- Distributed refunds, promoted theater merchandise and issued gift cards.
Student
Wake Tech Community College
Raleigh, NC
08.2023 - Current
- Participated in a variety of campus events, such as career fairs, lectures, and workshops.
- Collaborated with peers to develop innovative solutions for educational challenges.
- Provided feedback to professors regarding their teaching methods.
- Joined extracurricular activities to explore interests or passions outside classroom.
- Learned new methods, processes and procedures for research and writing.
- Assisted Arts Department professors with art installation.
Soup Kitchen Volunteer
Shepard's Table Soup Kitchen
RALEIGH, North Carolina
03.2019 - 03.2019
- Engaged professionally and respectfully with people of various ages and from different backgrounds.
- Assisted impoverished and homeless population, providing access to selection of quality food products.
- Prepared and distributed food to those in need.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained safe food handling practices to prevent germ spread.
- Scrubbed and polished counters to remove debris and food.
- Provided assistance to customers by handing out meal trays, and explaining menu options.
- Served hot meals to customers with a friendly demeanor.
- Helped clean up after closing time, ensuring all areas were tidy for the next day's operations.
- Maintained cleanliness of volunteer center.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Day Camp Volunteer
Holy Name Of Jesus Roman Catholic Church
Raleigh, NC
06.2018 - 08.2018
- Engaged children in arts and crafts, singing, sports activities, and games while maintaining safe environment.
- Maintained tidy, clean and organized play and work areas.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Monitored for signs of physical and emotional distress and stopped activities to administer care when appropriate.
- Arranged decorations, equipment and site resources to facilitate various entertaining activities for campers.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Enforced rules and regulations of recreational facilities to maintain discipline and safety.
- Helped with food preparation and serving.
Education
High School Diploma -
Trinity Classical Academy
Raleigh, NC05.2023
Associate of Arts -
Wake Technical Community College
Raleigh, NCSkills
- Customer Service
- Safety Procedures
- Lost and Found
- Sales
- Problem-Solving
- Special Needs Assistance
- Patron Directions
- Visitor Check-in
- Call Answering and Routing
- Cash Handling
- Message Delivery
- Safety Measures
- Creativity and Innovation
- Ability to lift up to 40 or more Pounds
- Merchandise Restocking
- Suspicious Activity Monitoring
- Patron Support
- Product Recommendations
- Cleaning and Sanitizing
- Team Collaboration
- Goal-Driven
- Honest and Dependable
- Positive Customer Engagement
- Cash Register Operation
- Effective Communication
- Teamwork and Collaboration
Timeline
Student
Wake Tech Community College
08.2023 - Current
Movie Theater Employee
Cinemark
07.2021 - Current
Soup Kitchen Volunteer
Shepard's Table Soup Kitchen
03.2019 - 03.2019
Day Camp Volunteer
Holy Name Of Jesus Roman Catholic Church
06.2018 - 08.2018
High School Diploma -
Trinity Classical Academy
Associate of Arts -
Wake Technical Community College