Canisha Glasgow
La Crosse,VA
Summary
Results-driven financial services professional specializing in risk assessment, regulatory compliance, and customer service. Leverages strong communication and problem-solving skills to meet client needs and achieve organizational goals. Demonstrates a strong work ethic, adaptability, and the ability to master new technologies quickly. Committed to applying educational knowledge to real-world challenges while delivering efficient and effective solutions.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Personal Care Aide
Care Advantage Inc.
South Hill, VA
08.2024 - Current
- Assisted patients with personal services including bathing, dressing, grooming, and mobility to enhance comfort and independence.
- Prepared nutritious meals for patients following dietary guidelines to support their health and well-being.
- Maintained detailed records of patient care, conditions, and progress for effective communication with supervisor.
1:1 Personal Care Aide
Mecklenburg Public School
Boydton, VA
01.2021 - 08.2024
- Provided physical care, feeding, toileting, and hygiene support to students with physical disabilities, ensuring their comfort and dignity.
- Participate in specialized training related to specific, individualized needs of the eligible student with an IEP.
- Supported students in classroom activities to enhance learning engagement.
- Completed tasks assigned by supervisors, contributing to a positive and organized school environment.
Cashier
Walmart
South Hill, VA
09.2019 - 01.2021
- Processed customers' money, checks, debits, and credit cards with accuracy and professionalism, ensuring transaction integrity.
- Demonstrated strong interpersonal skills while engaging with customers daily. in dealing with a large number of everyday customers.
- Ensured safe and clean work environment, contributing to positive customer experiences.
Receptionist
Lake Country Advance Knowledge Center
South Hill, VA
09.2019 - 01.2020
- Managed daily calendars, filing, proctoring tests, and scheduling to optimize time management and support office operations.
- Demonstrated strong organizational and administrative skills to maintain an orderly and efficient physical site.
- Operated office equipment, such as photocopiers, facsimile machines, voicemail systems, and computers.
Nurse Aide
Lake Country Area Agency On Aging
South Hill, VA
06.2014 - 07.2019
- Assisted patients with personal services including bathing, dressing, grooming, ambulation, and transferring to promote dignity and well-being.
- Maintained patient care records, documenting condition, progress, and concerns for supervisor review.
- Ensured cleanliness and orderliness of patient areas to promote comfort.
Environmental Service Aide
VCU-CMH Hospital
South Hill, VA
08.2018 - 02.2019
- Sanitized restrooms and hospital areas, promoting patient and employee safety.
- Serviced waiting areas, staff areas, and examination rooms, ensuring cleanliness of floors, windows, walls, and surfaces; reported repair needs to management.
- Maintained cleanliness of floors through vacuuming, sweeping, and mopping; managed waste disposal.
Inbound Stow, Pallet Receiver, Check-In Pallets
Amazon Fulfillment Center, INC.
Petersburg, VA
10.2016 - 04.2017
- Checked in pallets from trucks into the computer system for efficient transfer to pallet receivers.
- Maintained clean, organized workspace to support safety and operational efficiency.
- Utilized safety gear to ensure compliance with workplace safety standards.
Cashier
KFC/Taco Bell
South Hill, VA
07.2017 - 08.2014
- Greeted customers upon arrival, fostering a welcoming atmosphere with a positive attitude and a smile.
- Operated credit card machines and provided menu information to enhance customer experience.
- Ensured safe, clean work environment for customers, promoting health and safety standards.
Nurse Aide
Team Nurse
South Hill, VA
12.2013 - 05.2014
- Assisted patients with bathing, dressing, grooming, ambulation, and transferring to promote dignity and enhance daily living activities.
- Prepared meals and assisted with feeding to ensure proper nutrition and comfort for the patient.
- Maintained detailed records of patient care, condition, progress, and problems for effective communication with the supervisor.
Housekeeper
Comfort INN & Suite Hotel
La Crosse, VA
05.2013 - 12.2013
- Performed cleaning duties including sweeping, mopping, vacuuming carpets and rugs, and maintaining cleanliness in guest rooms, offices, hallways, and reception areas.
- Coordinated laundry services for guests, reducing complaints and enhancing overall guest satisfaction.
- Emptied trash cans and ashtrays, cleaned and sanitized restrooms, ensuring proper and secure disposal of all garbage.
Education
Bachelor of Science - Human Service Certificate: Addiction Prevention and Treatment
Old Dominion University
Norfolk, VA07-2024
Skills
- Disability support
- Data entry
- Computer proficiency
- Attention to detail
- Customer service
- Confidentiality
- Effective communication
- Problem solving
- Multitasking capacity
- Organizational skills
Certification
Google Certified Educator Level 1, CPR/AED, First Aid, Young Mental Health First Aid USA, VA Preservice Training for Child Care, Virginia Health & Safety Update Training for Child Care Staff
Timeline
Personal Care Aide
Care Advantage Inc.
08.2024 - Current
1:1 Personal Care Aide
Mecklenburg Public School
01.2021 - 08.2024
Cashier
Walmart
09.2019 - 01.2021
Receptionist
Lake Country Advance Knowledge Center
09.2019 - 01.2020
Environmental Service Aide
VCU-CMH Hospital
08.2018 - 02.2019
Cashier
KFC/Taco Bell
07.2017 - 08.2014
Inbound Stow, Pallet Receiver, Check-In Pallets
Amazon Fulfillment Center, INC.
10.2016 - 04.2017
Nurse Aide
Lake Country Area Agency On Aging
06.2014 - 07.2019
Nurse Aide
Team Nurse
12.2013 - 05.2014
Housekeeper
Comfort INN & Suite Hotel
05.2013 - 12.2013
Bachelor of Science - Human Service Certificate: Addiction Prevention and Treatment
Old Dominion University