CANITA REEVES
NORMAN,OK
Summary
Proven Reimbursement Specialist from Griffin Memorial/CRC Recovery Center, adept in process improvement and customer service. Excelled in enhancing operational efficiency and patient satisfaction through effective communication and advanced medical terminology knowledge. Demonstrated exceptional ability in data entry and maintaining confidentiality, contributing to a collaborative and productive work environment.
Knowledgeable Absentee Voting Coordinator with background in project coordination and successfully managing multiple tasks simultaneously. Delivered crucial support in organizing events and streamlining processes to enhance operational efficiency. Demonstrated proficiency in communication and problem-solving to improve team collaboration and project outcomes.
Overview
24
24
years of professional experience
Work History
Absentee Voting Coordinator
Cleveland County Election Board
12.2008 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Reimbursement Specialist
Griffin Memorial/CRC Recovery Center
11.2000 - 12.2008
- Provided exceptional customer service when responding to patient inquiries about reimbursement status and procedures.
- Supported company objectives by maintaining compliance with all relevant state and federal regulations governing medical billing practices.
- Identified trends in reimbursement denials, recommending process improvements to minimize future occurrences.
- Advanced internal communication channels by sharing best practices among colleagues, fostering an environment of continuous learning and improvement.
- Maintained comprehensive knowledge of healthcare billing practices, staying current on industry updates and changes in regulations.
- Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
- Maintained patient confidentiality by adhering to strict HIPAA guidelines when handling sensitive information.
- Delivered timely information to insurance representatives to resolve common and complex issues.
Education
GED -
US Grant High School
Oklahoma City, Ok09-1996
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- MS Office
- Discretion and Confidentiality
- Process Improvement
- Medical Terminology
- Insurance Verification
Timeline
Absentee Voting Coordinator
Cleveland County Election Board
12.2008 - Current
Reimbursement Specialist
Griffin Memorial/CRC Recovery Center
11.2000 - 12.2008
GED -
US Grant High School
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