KAYLA ZEHR
WAGONER,OKLAHOMA
Summary
Proven Administrative Assistant at Wagoner County Election Board, adept in office administration and customer service. Excelled in maintaining confidentiality, enhancing voter database security, and fostering client relationships. Skilled in Microsoft Excel and professional communication, Significantly improved data management processes and client satisfaction. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Maintained record keeping with KARDEX filling system. Attended Commissioner meetings in place of supervisor. Knowledgeable with paying invoices and invoice record keeping. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Wagoner County Election Board
09.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Provided assistance to candidates throughout the nomination process, verifying eligibility criteria and guiding them through required paperwork submissions.
- Collaborated with IT department to maintain secure election database systems, safeguarding vital voter information.
- Assisted in updating precinct maps following redistricting changes or other boundary adjustments.
- Prepared files for archiving and exchanges, tracking file movement and history.
Hairstylist
Carolyn Greer
08.2013 - 04.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Education
Cosmetology License - Cosmetology
Broken Arrow Beauty College, Inc
Broken Arrow, OK07.2012
High School Diploma -
Wagoner High School
Wagoner, OK05.2011
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- Computer Proficiency
- Filing
- Documentation and Recordkeeping
- Professional Communication
- Invoice Processing
Timeline
Administrative Assistant
Wagoner County Election Board
09.2020 - Current
Hairstylist
Carolyn Greer
08.2013 - 04.2020
Cosmetology License - Cosmetology
Broken Arrow Beauty College, Inc
High School Diploma -
Wagoner High School
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