Qualified Lifeguard and care specialist with 2 years in fast-paced customer service and child-care environments. Personable and professional under pressure.
Overview
1
1
year of professional experience
Work History
Team Member
Monkey Joe's
511 S Mason Road, Katy, Texas 77450
01.2015 - 05.2015
Greeted customers entering the store to ascertain what each customer wanted or needed.
Provided an elevated customer experience to generate a loyal clientèle.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Maintained cleanliness and presentation of stock room and production floor.
Routinely answered customer questions regarding merchandise and pricing.
Ground Crew Member
Tidal Aviation
1900 Cardiff Road Brookshire, TX 77423
08.2015 - 10.2015
Checked to ensure that food, beverages, blankets, reading material, emergency equipment and other supplies were aboard.
Washed, cleaned, and inspected aircraft to ensure that the aircraft was ready for takeoff
Lifeguard
Swim-Houston Pool Management
22415 Kingsland Blvd, Katy, Texas 77450
05.2015 - 09.2015
Established a safe play environment for children.
Maintained a friendly environment with access to outdoor activities.
Engaged with children on an individual basis in a pleasant manner.
Maintained a safe environment by emphasizing and maintaining cleanliness and organization.