Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Organizations
Timeline
Generic

Roman Villa

Austin,TX

Summary

Dynamic professional with a proven track record at Alamo Cafe, enhancing dining experiences through efficient table turnover and exceptional team collaboration. Expert in dining room cleanliness and food safety practices, I excel in creating welcoming environments and resolving customer inquiries with resourcefulness. Skilled in both hazardous chemical handling and fostering strong client relations, I consistently exceed operational goals.

Overview

4
4
years of professional experience

Work History

Team Member

Roppolo's Pizzeria
Austin, TX
04.2024 - 09.2024
  • Collaborated with team to deliver timely service of items.
  • Delivered food orders promptly and accurately to guests tables.
  • Replenished condiments at customer tables as needed.
  • Followed established cash handling procedures when collecting payment from customers.

Car Wash Attendant

The Wash Tub
San Antonio, TX
05.2023 - 08.2023
  • Responded promptly to customer inquiries or complaints in a professional manner.
  • Transported materials, equipment or supplies to or from work areas.
  • Greeted customers and explained car wash options thoroughly.
  • Cleaned wheels, tires, hub caps, and wheel covers to protect wheels and wheel components from deterioration.

Server

Alamo Cafe
San Antonio, TX
08.2021 - 02.2022
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Busser

Alamo Cafe
San Antonio, TX
03.2021 - 07.2021
  • Assisted with dishwashing and related kitchen duties as needed during peak times.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Stocked service stations with ice, napkins and straws.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.

Education

Bachelor of Arts - Psychology

The University of Texas At Austin
Austin, TX
05-2027

Skills

  • Table reset
  • Hazardous chemical handling
  • Dining room cleaning
  • Quality assurance
  • Team collaboration
  • Beverage service
  • Strong client relations
  • Restaurant industry expertise
  • Resourcefulness
  • Food safety practices
  • Table turnover efficiency
  • Attention to detail
  • Effective problem solving
  • Decision-making

Affiliations

  • Photography
  • Fitness
  • Music

Languages

English
Native/ Bilingual

Organizations

  • Tau Kappa Epsilon (Fraternity)
  • University of Texas at Austin

Timeline

Team Member

Roppolo's Pizzeria
04.2024 - 09.2024

Car Wash Attendant

The Wash Tub
05.2023 - 08.2023

Server

Alamo Cafe
08.2021 - 02.2022

Busser

Alamo Cafe
03.2021 - 07.2021

Bachelor of Arts - Psychology

The University of Texas At Austin
Roman Villa