Carmelo Schelmety
Kissimmee,FL
Summary
Dynamic sales leader with a proven track record at Westgate Resorts Orlando, excelling in sales strategies and employee development. Expert in customer relationship management and effective communication, I have successfully directed high-performing teams, enhancing engagement and driving revenue growth through innovative training programs and objection handling techniques.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sales Consultant
Holiday Inn Club Vacations at Orange Lake Resort
Kissimmee, Florida
12.2024 - Current
- Provided accurate information and support in response to customer inquiries.
- Built rapport with clients to foster trust and encourage informed purchasing decisions.
- Conducted one-on-one sales presentations and property tours to interested parties.
- Handled price objections while employing effective closing techniques to drive sales.
- Regularly attended training sessions to enhance product knowledge and sales techniques.
Sales Training Manager
Holiday Inn Club Vacations at Orange Lake Resort
kissimmee, Florida
10.2021 - Current
- Coordinated logistics for training sessions, including scheduling and materials preparation.
- Organized training sessions for new employees to enhance onboarding experience.
- Monitored trainee progress through feedback from managers and supervisors.
- Mentored team members, fostering professional development within department and company.
- Role-played scenarios with teams to build confidence in real-world situations.
- Identified areas for improvement in existing training methods and implemented enhancements.
- Produced reports and maintained documentation to support training activities.
- Conducted follow-up sessions to reinforce key concepts from training programs.
Director of Sales
Westgate Resorts Orlando
Kissimmee, Florida
02.2002 - 03.2020
- Directed sales strategy for vacation ownership, maximizing revenue growth at leading resort company.
- Managed team of sales professionals to enhance customer engagement and meet performance goals.
- Developed and implemented customized training programs for new hires on sales techniques and product knowledge.
- Conducted regular training sessions on sales methods, product knowledge, and customer service standards.
- Hired and motivated high-performing sales team to drive exceptional results.
- Participated in workshops and training to refine sales techniques and enhance overall effectiveness.
Education
HVAC Certified - HVAC
Southern Technical College
Orlando, FL12-2025
High School Diploma -
Gateway High Scheool
Kissimmee, FL06-1994
Skills
- HVAC systems
- Customer relationship management
- Sales strategies and training
- Team collaboration
- Problem solving
- Employee development
- Presentation delivery and public speaking
- Objection handling
- Effective communication
- Product knowledge
Affiliations
- Sports Nut- All Sports
- Coaching- Coached Baseball
- Cooking- Love cooking and taking care of my family
- Landscaping- therapeutic
Accomplishments
- Have won a variety of awards for Sales Performance.
- Million Dollar Ring
- Awards Dinners and Luncheons
- Trips for Sales Performance
Certification
- Real Estate License since 1998
Languages
English
Professional
Spanish
Professional
Timeline
Sales Consultant
Holiday Inn Club Vacations at Orange Lake Resort
12.2024 - Current
Sales Training Manager
Holiday Inn Club Vacations at Orange Lake Resort
10.2021 - Current
Director of Sales
Westgate Resorts Orlando
02.2002 - 03.2020
HVAC Certified - HVAC
Southern Technical College
High School Diploma -
Gateway High Scheool
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