Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cantrell McNair

Irving,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethics, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Fraud Analyst

J P Morgan Chase
Plano, TX
04.2016 - 02.2025
  • Excellent customer service provided with a willingness to resolve client/customer concerns
  • Monitored customer accounts and identified any discrepancies or irregularities in account activity.
  • Assessed customer and client data to detect potential fraud risks.
  • Investigated cases of suspected fraudulent activities, including tracing money trails and analyzing documents.
  • Communicated effectively with customers regarding suspected fraudulent activities or suspicious behavior.
  • Responded quickly to customer inquiries about possible fraudulent activity on their accounts.
  • Documented all investigative findings in a clear, concise manner for senior management review.

Retail Sales Associate

Time Warner Cable
Plano, TX
01.2008 - 03.2016

Education

Some College (No Degree) - Business Administration

Southern University At New Orleans
New Orleans, LA

Skills

  • Fraud detection and risk assessment
  • Fraud prevention
  • Regulatory compliance
  • Investigative analysis
  • Customer service
  • Attention to detail
  • Problem solving
  • Critical thinking
  • Conflict resolution
  • Verbal and written communication

Accomplishments

  • Development Center Coach Award
  • Master Key Recipient
  • Apprentice Support
  • Interim Team Leader

Timeline

Fraud Analyst

J P Morgan Chase
04.2016 - 02.2025

Retail Sales Associate

Time Warner Cable
01.2008 - 03.2016

Some College (No Degree) - Business Administration

Southern University At New Orleans

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