Cantrenia Bolton
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapted at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Appliance Sales Specialist
Home Depot
Olive Branch, Mississippi
08.2020 - Current
- Ensured clean, organized, and fully stocked appliance department to enhance customer shopping experience.
- Inspected, repaired, and assembled floor models to ensure they were in excellent working condition and presentation-ready.
- Assisted customers in selecting appliances that best met their needs and budget.
- Demonstrated product features, benefits, and operation to customers.
- Restocked merchandise and verified pricing and product displays for accuracy to support sales efforts.
- Provided outstanding customer service by answering questions and resolving concerns.
- Collaborated with team members to uphold a safe and welcoming shopping environment, enhancing customer satisfaction.
Problem Solver
Amazon
Olive Branch, MS
12.2016 - 08.2020
- Managed and resolved inventory problems to keep customer orders moving efficiently.
- Identified workflow issues and provided solutions to reduce delays and improve productivity.
- Investigated missing, damaged, mislabeled, and misplaced products.
- Verified product information, quantities, and locations to maintain inventory accuracy.
- Used Amazon warehouse systems and RF handheld scanners to research and correct item discrepancies.
- Maintained accurate records and updated inventory information using computer systems.
- Performed quality checks and audits to ensure items met company standards.
- Created and corrected shipping labels, barcodes, and documentation.
- Communicated with leadership and team members to resolve operational issues.
- Supported multiple departments including Stow, Pick, Pack, Receive, and Ship Dock.
- Followed safety procedures while working in a fast-paced warehouse environment.
- Demonstrated strong attention to detail, organization, and problem-solving skills.
Education
Hamilton High
Memphis, TnSkills
- Verified product information, labels, and quantities for accuracy
- Shipment error investigation
- Quality assurance checks
- Inventory resolution
- Inventory auditing
- Shipping label management
- Delay reduction
- RF scanning systems
- Workflow support
- Issue escalation
- Safety compliance
- Team communication
- Record management
Languages
Spanish
Limited
Certification
- ● Certified Order Picker Operator/Trainer• Certified Reach Truck Operator/Trainer● Certified Forklift Operator/Trainer● Certified Electric Pallet Jack Operator/Trainer● Shrink Wrap Machine Operation Training● Warehouse Safety & Equipment Handling Training● Material Handling Equipment Safety Procedures
References
References available upon request.
Timeline
Appliance Sales Specialist
Home Depot
08.2020 - Current
Problem Solver
Amazon
12.2016 - 08.2020
Hamilton High