Cantron M. Quarles
Indianapolis,IN
Summary
Accomplished professional providing library patrons with outstanding customer service. Skilled in managing library resources, supervising staff, and organizing library records. Considered a valuable and detail-oriented team player.
Overview
9
9
years of professional experience
Work History
Circulation Supervisor (Library Services Coordinator)
Ruth Lilly Medical Library
06.2019 - Current
- Supervised and trained team of 10 part-time circulation clerks and oversaw daily circulation operations.
- Checked out and checked in materials and provided basic computer assistance to help patrons access needed resources.
- Helped patrons locate resources using catalog, databases, and circulation systems.
- Served as back-up coverage for Content Management, Document Scanning, Advanced Reference and more.
Computer Lab Assistant II
Indianapolis Public Library, 1216 Kappes St
12.2018 - 06.2019
- Monitored Computer Lab and printing area, providing technical assistance and troubleshooting.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Located library materials, resources and technologies to fulfill patron requests.
- Developed sections on, and increased circulation of, LGBTQ+ literature and urban fiction.
- Assisted with library programming, budgeting, cash handling, and other library operations as needed.
Conference/Wedding Assistant
Oberlin College Conference Services, W
08.2016 - 10.2018
- Drafted wedding contracts and other documentation for review with clients and to obtain signatures.
- Worked closely with clients to develop personalized wedding plan that fit within budget.
- Supervised personnel and directed in wedding task administration and completion.
- Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.
Circulation Desk Student Attendant & Supervisor
Oberlin College Terrell Main Library, 148 W College
01.2017 - 05.2018
- Handled circulation desk customer service, and supervised other circulation clerks.
- Successfully completed check-in and check-out procedure for visitors taking or returning library books and audio materials daily.
- Answered patron questions in-person or by phone regarding library services and resources.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
Office Assistant
Oberlin Choristers
08.2014 - 05.2017
- Maintained and updated office records, both digital and physical
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Created and maintained editable digital inventory of organization's physical sheet music library
Education
Master of Library And Information Science - MLIS
Indiana University-Purdue University Indianapolis
Indianapolis12.2023
Bachelor of Arts - Africana Studies
Oberlin College
Oberlin, OH05.2018
Skills
- Reference Assistance
- Employee Performance Evaluations
- Student Worker Oversight
- Computer Troubleshooting
- Library Databases and Programming
- Classification and Cataloging
- Skilled Researcher
- Interlibrary Loan Processes
- Collection Development
- Verbal and Written Communication
- Technical Services
Accomplishments
- IUPUI Staff Council Representative (2022-23)
- BCALA Breaking Barriers Grant Recipient (2022)
- Leadership, Activism, and Academic Excellence Award (2018)
- John T. Neighbours Medallion & Scholarship (2014)
- Carson Scholar Award (2013)
Affiliations
- IUPUI Staff Council
- Indiana University Librarians Association
- American Library Association
- Black Caucus of the American Library Association
- iBlackCaucus
- Indiana Library Federation
Timeline
Circulation Supervisor (Library Services Coordinator)
Ruth Lilly Medical Library
06.2019 - Current
Computer Lab Assistant II
Indianapolis Public Library, 1216 Kappes St
12.2018 - 06.2019
Circulation Desk Student Attendant & Supervisor
Oberlin College Terrell Main Library, 148 W College
01.2017 - 05.2018
Conference/Wedding Assistant
Oberlin College Conference Services, W
08.2016 - 10.2018
Office Assistant
Oberlin Choristers
08.2014 - 05.2017
Master of Library And Information Science - MLIS
Indiana University-Purdue University Indianapolis
Bachelor of Arts - Africana Studies
Oberlin College
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