Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
AccountManager
Cantron M. Quarles

Cantron M. Quarles

Indianapolis,IN

Summary

Accomplished professional providing library patrons with outstanding customer service. Skilled in managing library resources, supervising staff, and organizing library records. Considered a valuable and detail-oriented team player.

Overview

9
9
years of professional experience

Work History

Circulation Supervisor (Library Services Coordinator)

Ruth Lilly Medical Library
06.2019 - Current
  • Supervised and trained team of 10 part-time circulation clerks and oversaw daily circulation operations.
  • Checked out and checked in materials and provided basic computer assistance to help patrons access needed resources.
  • Helped patrons locate resources using catalog, databases, and circulation systems.
  • Served as back-up coverage for Content Management, Document Scanning, Advanced Reference and more.

Computer Lab Assistant II

Indianapolis Public Library, 1216 Kappes St
12.2018 - 06.2019
  • Monitored Computer Lab and printing area, providing technical assistance and troubleshooting.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Developed sections on, and increased circulation of, LGBTQ+ literature and urban fiction.
  • Assisted with library programming, budgeting, cash handling, and other library operations as needed.

Conference/Wedding Assistant

Oberlin College Conference Services, W
08.2016 - 10.2018
  • Drafted wedding contracts and other documentation for review with clients and to obtain signatures.
  • Worked closely with clients to develop personalized wedding plan that fit within budget.
  • Supervised personnel and directed in wedding task administration and completion.
  • Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.

Circulation Desk Student Attendant & Supervisor

Oberlin College Terrell Main Library, 148 W College
01.2017 - 05.2018
  • Handled circulation desk customer service, and supervised other circulation clerks.
  • Successfully completed check-in and check-out procedure for visitors taking or returning library books and audio materials daily.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Stayed up-to-date on library policies and procedures to smoothly enforce standards.

Office Assistant

Oberlin Choristers
08.2014 - 05.2017
  • Maintained and updated office records, both digital and physical
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Created and maintained editable digital inventory of organization's physical sheet music library

Education

Master of Library And Information Science - MLIS

Indiana University-Purdue University Indianapolis
Indianapolis
12.2023

Bachelor of Arts - Africana Studies

Oberlin College
Oberlin, OH
05.2018

Skills

  • Reference Assistance
  • Employee Performance Evaluations
  • Student Worker Oversight
  • Computer Troubleshooting
  • Library Databases and Programming
  • Classification and Cataloging
  • Skilled Researcher
  • Interlibrary Loan Processes
  • Collection Development
  • Verbal and Written Communication
  • Technical Services

Accomplishments

  • IUPUI Staff Council Representative (2022-23)
  • BCALA Breaking Barriers Grant Recipient (2022)
  • Leadership, Activism, and Academic Excellence Award (2018)
  • John T. Neighbours Medallion & Scholarship (2014)
  • Carson Scholar Award (2013)

Affiliations

  • IUPUI Staff Council
  • Indiana University Librarians Association
  • American Library Association
  • Black Caucus of the American Library Association
  • iBlackCaucus
  • Indiana Library Federation


Timeline

Circulation Supervisor (Library Services Coordinator)

Ruth Lilly Medical Library
06.2019 - Current

Computer Lab Assistant II

Indianapolis Public Library, 1216 Kappes St
12.2018 - 06.2019

Circulation Desk Student Attendant & Supervisor

Oberlin College Terrell Main Library, 148 W College
01.2017 - 05.2018

Conference/Wedding Assistant

Oberlin College Conference Services, W
08.2016 - 10.2018

Office Assistant

Oberlin Choristers
08.2014 - 05.2017

Master of Library And Information Science - MLIS

Indiana University-Purdue University Indianapolis

Bachelor of Arts - Africana Studies

Oberlin College

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Cantron M. Quarles