Canyon Kelsch
Riverton
Summary
Professional collections specialist with a strong focus on achieving results and process efficiency with a background in payroll and legal office administration. Experienced in accounts receivable, collections, and compliance procedures. Proficient in managing financial records, support legal documentation, and resolve account issues while maintaining strict confidentiality. Known for strong attention to detail, problem solver, and the ability to quickly adapt to new systems and workflows.
Overview
6
6
years of professional experience
Work History
Compliance and Collections Specialist
A Plus Garage Doors & Repair
West Valley City, UT
05.2022 - 04.2026
- Managed collection accounts, ensuring timely follow-up and resolution of outstanding payments.
- Created an efficient procedure for collecting outstanding debt
- Reviewed account statements to identify discrepancies and collaborated with clients for clarification.
- Utilized CRM software to track interactions and maintain accurate records of collection efforts.
- Developed payment plans tailored to client needs, enhancing customer satisfaction and retention.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Accomplished multiple tasks within established timeframes.
- Assisted with payroll processes of around 64 employees.
- Trained new team members on collection processes, enhancing overall departmental performance and compliance.
Office Assistant
Law Office of Asa E. Kelley
Park City, UT
04.2020 - 05.2022
- Managed case files and organized documents for efficient retrieval and processing.
- Assisted attorneys in preparing legal documents, ensuring accuracy and compliance with regulations.
- Coordinated client communications, providing timely updates on case progress and scheduling appointments.
- Streamlined office procedures, enhancing workflow efficiency and reducing turnaround times for document processing.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Managed customer accounts to ensure timely collections and minimize outstanding balances.
Education
High School Diploma -
Park City High School
Park City, UT05-2021
Skills
- Accounting software proficiency
- Team training & development
- Invoice processing & billing
- Customer account management
- Process improvement & workflow optimization
- Ability to quickly learn new systems and processes
- Payroll experience
Timeline
Compliance and Collections Specialist
A Plus Garage Doors & Repair
05.2022 - 04.2026
Office Assistant
Law Office of Asa E. Kelley
04.2020 - 05.2022
High School Diploma -
Park City High School