Canyon Mattson
Wells Fargo
Hamburg,NJ
11
years of professional experience
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Very skilled at “outside of the box” thinking and problem solving.
Work History
Personal Banker
1 Year 4 Months- Cultivated strong customer relationships to enhance client satisfaction and loyalty.
- Provided comprehensive banking solutions tailored to individual client needs and financial goals.
- Assisted clients with account management, transactions, and resolving inquiries efficiently.
- Educated clients on various financial products to maximize their investment opportunities.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Promoted financial products by maintaining excellent service offering knowledge.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
- Processed deposits, withdrawals and ACH transfers accurately.
- Fostered strong client relationships through regular follow-ups, securing loyalty and repeat business.
- Enhanced digital banking adoption among clients with targeted education initiatives.
Fiber Optic Technician
6 Months- Documented installation records in a timely manner.
- Laid out cabling plans and ran through buildings to desired locations.
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
- Worked with other technicians as part of a team on large projects.
- Set up service for customers by installing, connecting, testing or adjusting equipment.
- Troubleshot and repaired fiber optic systems.
- Inspected and tested fiber optics equipment to ensure optimal performance.
- Pulled lines to proper tension for safety and durability of installation work.
- Completed line work at heights using bucket trucks and underground using access points.
- Performed maintenance on fiber optic networks.
- Maintained documentation of all network changes and repairs.
Sales Manager
2 Years 5 Months- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Analyzed business and sales targets using critical problem-solving skills.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Prepared sales production reports for senior management.
- Researched and communicated competitive activity to influence marketing plans and sales tactics.
- Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
Sales Representative
3 Months- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Contacted new and existing customers to outline benefits of products.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
Electrician's Apprentice
5 Months- Identified causes of [Type] issues through implementation of troubleshooting techniques.
- Installed new electrical components, fixtures and motors.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
Sales Manager
1 Year 5 Months- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Created and maintained sales environment to support business objectives.
- Maintained professional network of potential clients and business opportunities.
- Analyzed business and sales targets using critical problem-solving skills.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Developed and implemented new sales strategies to update product lines.
- Prospected for new business using databases and other strategies to generate sales.
Manager
3 Years 4 Months- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Recruited and hired qualified candidates to fill open positions.
Education
High School Diploma
Skills
Profit and Revenue-Generating Strategies
Persuasive Negotiations
Discount Rate Requirements
Problem-Solving
Relationship Building
Decision Making
Staff Training and Development
Verbal and Written Communication
Time Management
Customer Service
Team Oversight
Negotiations Expert and Strong Deal Closer
Market Intelligence
Continuous Improvements
Excellent Communication Skills
Exceptional Multi-Tasker
Effective Retail Sales Manager
Multidisciplinary Team Leadership
Sales Operations
Sales Tracking
Product and Service Management
Cable installation
Fiber optic cleaning
Fiber optic terminations
Technical training
Fiber optic routing
Connector inspection
Fiber splicing expertise
Fusion splicing
Timeline
Personal Banker
Wells Fargo
04.2025 - CurrentRead More
Fiber Optic Technician
Planet Networks
10.2024 - 04.2025Read More
Sales Manager
TCC Verizon
05.2022 - 10.2024Read More
Sales Representative
Tmobile
02.2022 - 05.2022Read More
Electrician's Apprentice
Esposito and Son Electric
08.2021 - 01.2022Read More
Sales Manager
Victra Wireless
11.2019 - 04.2021Read More
Manager
Oakland Pizza
01.2016 - 05.2019Read More
Wallkill Valley Regional High School
High School Diploma
Read More